Subject: Re: Late Collection For Order ID 9612253844
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Ishan Ahuja <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Fri, 27 Nov 2020 00:56:26 -0700 (MST)

Hi Team, 

AWB: RP110620001312 
Order Number: 9612253844 

Kindly assist in arranging the below collection. We have contacted LMG multiple times but no response from them. Customer can be reached on +971528892899. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Ishan Ahuja" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Friday, November 20, 2020 11:21:04 AM 
Subject: Late Collection For Order ID 9612253844 

Hi Team, 

Problem Statement: Late Collection 

Order Date : ​Nov 5, 2020 
Order ID: 9612253844 
Tracking ID: RP110620001312 

Assistance Required: Need Urgent Collection 

Issue Description: The return request was created on Nov 6, 2020 and till now the item has not collected from the customer so kindly arrange the collection on priority basis. I've already escalated this case but still no reply from the team. 

Regards, 
Ishan