Subject: Missing Item/Partial Cancellation - 6244537683
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Willksina Nelson. Sunny" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Fri, 27 Nov 2020 00:50:32 -0700 (MST)

Hi Team, 

With reference to the order number: 6244537683 
162344889 - - Juniors Printed Sleep Dress with Short Sleeves - Set of 2 

Kindly assist in cancellation of the above mentioned item. The item was not sent under Consignment when the order was shipped. Partial cancellation option is coming greyed out. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Willksina Nelson. Sunny" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Friday, November 27, 2020 12:03:52 PM 
Subject: Incomplete order. 

Hi Team, 

Problem Statement: Customer didn't recieve one item. 

Order Date : Nov 19,2020 

Order ID: 6244537683 

Assistance Required: Refund for the item not recieved. 

Issue Description: Customer didn't recieve the item Juniors Printed Sleep Dress with Short Sleeves - Set of 2. It wasn't shipped. 

Request you to look into this and do the needful. 

Regards, 

Willksina