Subject: Re: Pending Refund // 8204872021 //
From: Nitesh Singh <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Fri, 27 Nov 2020 00:29:37 -0700 (MST)

Hi Team, 

Any update on this case. Customer is contacting us chasing for refund. 

Thanks, 
Nitesh 

From: "Nitesh Singh" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Friday, 13 November, 2020 08:45:55 
Subject: Pending Refund // 8204872021 // 

Hi Team, 

HOMECENTRE ORDER 

Problem Statement: Refund Not Processed 

Order Date : Sep 26, 2020 

Order ID: 8204872021 
Return Tracking ID: RP09270004315 
Assistance Required: Need refund to customer 
RMA: 43464195 

Issue Description: Customer raised a return request for 1 item and handed over to the courier team. Tracking status shows that items returned to Warehouse, however customer didn't received the refund. 

\We have received an update from the Warehouse team, however refund hasn't been processed. 

Kindly look into the issue and refund the customer 

Regards, 
Nitesh