Subject: Re: RE: RTO / refund 6233345089
From: FarEye Support <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 27 Nov 2020 07:28:25 +0000

Dear Jessie,     Thankyou for contacting FarEye.     @vishwajeet please provide your approval, as per the above shared mail.     Thanks for your kind cooperation.           You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/3252ed4821fc9479b883b60568905a15c3c2176077a9f23bfe4742908ead961f or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.                      Thanks,     Shambhavi Singh,     Technical Engineer       FarEye- Enabling Digital Logistics Call: +91 70-6595-6595       7+ Mentions    Digital Disruptor    Recognized    Chicago   |   London   |   Dubai   |   Singapore   |   India                                              Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message.      
                           
                            On
                            Fri, 27 Nov at 12:55 PM
                            ,  Jessie Caparas <[email-masked]>  wrote:
                             
 Hi 
@FarEye Support, 

 

 Please initiate RTO. 

 

 27/10/2020        10:03     

 

  

 

 
@Vishwajeet Singh for your approval please. 

 

 
 Thank you and Kind Regards, 

 Jessie Caparas 

 T: +97145172087 

 

 

 
From: Shakeeb Arsalan <[email-masked]>  
Sent: Friday, November 27, 2020 10:45 AM 
To: Jessie Caparas <[email-masked]>; Mohd Imran <[email-masked]>; Malik Ismail <[email-masked]> 
Cc: Escalations Dxbteam <[email-masked]>; seeta.seeta <[email-masked]>; Yahya Ahmed. Mohammed Ali Al- Dhurafi <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]> 
Subject: RTO / refund 6233345089 

 

   

External email sender, please take precaution.

 

 
 
 Hi team 

 

   

 
 Problem Statement: Return to Origin / Refund 

 
 
 Order Created: Oct 15, 2020 

 
 
 Order Number: 6233345089

 

 Tracking ID: CRDSAL0080912020 

 
 
 Assistance Required: Need urgent refund. 

 
 
 Issue Description: As per saudi post portal, the order was returned to origin on October 27th, and till now the status has not been updated yet and the customer is
 not refunded. 
 
Please do the needful to have the customer refunded the soonest. 

 

   

 
 Regards 

 
 
 Shakeeb. 

 

 
 
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the
 original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have
 received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any
 delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com