Subject: RE: RTO / refund 6233345089
From: Jessie Caparas <[email-masked]>
To: Vishwajeet Singh <[email-masked]>, FarEye Support <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, seeta.seeta <[email-masked]>, "Yahya Ahmed. Mohammed Ali Al- Dhurafi" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Malik Ismail <[email-masked]>, Mohd Imran <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Fri, 27 Nov 2020 07:25:09 +0000

Hi @FarEye Support<mailto:[email-masked]>,

Please initiate RTO.

27/10/2020        10:03

@Vishwajeet Singh<mailto:[email-masked]> for your approval please.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Shakeeb Arsalan <[email-masked]>
Sent: Friday, November 27, 2020 10:45 AM
To: Jessie Caparas <[email-masked]>; Mohd Imran <[email-masked]>; Malik Ismail <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; seeta.seeta <[email-masked]>; Yahya Ahmed. Mohammed Ali Al- Dhurafi <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>
Subject: RTO / refund 6233345089

External email sender, please take precaution.
Hi team

Problem Statement: Return to Origin / Refund
Order Created: Oct 15, 2020
Order Number: 6233345089
Tracking ID: CRDSAL0080912020
Assistance Required: Need urgent refund.
Issue Description: As per saudi post portal, the order was returned to origin on October 27th, and till now the status has not been updated yet and the customer is not refunded.

Please do the needful to have the customer refunded the soonest.

Regards
Shakeeb.
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