Subject: Re: C&C cancellation: Case id - 1738867 Order Number: 6241489181
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>, ABHAY YADAV <[email-masked]>
Date: Thu, 26 Nov 2020 14:37:42 -0700 (MST)

Hi Team, 

Kindly assist us to cancel the below order on a priority as the customer is threatening to go the MOC. 

Regards, 
Fauzan 

From: "Manish Kumar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Friday, 27 November, 2020 03:02:44 
Subject: C&C cancellation: Case id - 1738867 Order Number: 6241489181 

Hi Team, 

Problem statement: The customer wants to cancel his order. 

Case id - 1738867 
Order Number: 6241489181 
Order Created: 12/11/2020 
Order Delivery Mode: Store pickup 

Store: ShoeMart 21154 
Consignment status: READY_TO_SHIPPED 

Assistance required: Please cancel the order and process the refund on a priority. 
​ 
Regards, 
Manish