Subject: Re: RE: Late Collection/ 6227735347
From: FarEye Support <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 26 Nov 2020 09:33:03 +0000

Dear Jessie,      As your query has been addressed and resolved therefore, we are proceeding with the ticket closure. Should you need any further information, please do not hesitate to contact us on [email-masked] or +91-70-6595-6595.      After closing the ticket we are collecting feedback on how we performed in our last engagement so we can provide you an even better experience.      Please provide your valuable feedback.   You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/810b3f57ed0a113dffabaed0cd805eb3272fee1e74e3272fa86c5967472e3c9e or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.     Thanks and Regards,     Skand Singh Technical Engineer | FarEye       Call: +91 70-6595-6595  || www.getfareye.com    Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message.       
                           
                            On
                            Thu, 26 Nov at  2:56 PM
                            ,  Jessie Caparas <[email-masked]>  wrote:
                             
 @Jagmohan Urmaliya (TCS) 

 

 Nevermind – I found the pick up reference from the below Json response. 

 

 @seeta.seeta 

 

 Pick up reference is K0926A5 

 

 
 Thank you and Kind Regards, 

 Jessie Caparas 

 T: +97145172087 

 

 

  

 
  
 From: Jessie Caparas <[email-masked]>
 
Sent: Thursday, November 26, 2020 10:12 AM 
To: FarEye Support <[email-masked]>; Jagmohan Urmaliya (TCS) <[email-masked]> 
Cc: Escalations Dxbteam <[email-masked]>; [email-masked]; [email-masked]; seeta.seeta <[email-masked]>; [email-masked]; [email-masked]; Mustehsan Siddiqui <[email-masked]> 
Subject: RE: RE: Late Collection/ 6227735347 
Importance: High 

 

 @Jagmohan Urmaliya (TCS) 

 

 Need your advise on the below? 

 

 
 Thank you and Kind Regards, 

 Jessie Caparas 

 T: +97145172087 

 

 

 
From: FarEye Support <[email-masked]>
 
Sent: Thursday, November 26, 2020 10:05 AM 
To: Jessie Caparas <[email-masked]> 
Cc: Escalations Dxbteam <[email-masked]>;
[email-masked]; 
[email-masked]; seeta.seeta <[email-masked]>;
[email-masked]; 
[email-masked] 
Subject: Re: RE: Late Collection/ 6227735347 

 

   

External email sender, please take precaution.

 

 

 Dear Jessie, 

 

   

 
 Please find the Response JSON where pickup order is generated corresponding to the shared tracking number "46378496883" 

 

   

 
 {"status":200,"reference_id":"1000144879","timestamp":1604930705235,"execution_time":2158,"items_track_details":[{"tracking_number":"46378496883","label_url":"","carrier_code":"ARAMEX","order_number":"1000144879"}],"info":{"originEntity":null,"productGroup":null,"ID":"K0926A5","GUID":"e8e63b80-218c-4fed-b09d-61b175a73025"}} 

 

   

 
 You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/810b3f57ed0a113dffabaed0cd805eb3272fee1e74e3272fa86c5967472e3c9e or
 please log in to the FarEye Support portal on https://fareye.freshdesk.com to
 check the details.  

 

 

Thanks and Regards,

 

  

 

Skand Singh 
Technical Engineer | FarEye

 

 

 

 

 
 
Call: +91 70-6595-6595

 

 
 ||

www.getfareye.com

 

 

 

 

Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done,
 will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message.

 

 

 

 
On Thu, 26 Nov at 11:16 AM
, Jessie Caparas <[email-masked]> wrote:

 

 
 Hi Team, 

 

 

 
 Is this the pickup reference for Aramex? 

 

 

 
 Correct me if I’m wrong as normally the pickup reference is alphanumeric. 

 

 

 

Thank you and Kind Regards,

 

 
Jessie Caparas

 

 
T: +97145172087

 

 

 

 

 From: FarEye Support <[email-masked]>
 
Sent: Wednesday, November 25, 2020 8:37 AM 
To: Jessie Caparas <[email-masked]> 
Cc: Escalations Dxbteam <[email-masked]>;
[email-masked]; 
[email-masked]; seeta.seeta <[email-masked]>;
[email-masked]; 
[email-masked] 
Subject: Re: RE: Late Collection/ 6227735347 

 

 

 
 
External email sender, please take precaution.

 

 

 

 Dear Jessie, 

 

 

 

 

We would like to inform you that the pickup order number corresponding to the shared tracking id is "1000144879
 ". 

 

 

​

 

 

 Below is the screenshot attached. 

 

 
 
​

 

 

 

 

 

 
 Please check and let us know for further assistance. 

 

 

 

 
 
 Thanks for your kind cooperation. 

 

 

 

 
 
 You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/810b3f57ed0a113dffabaed0cd805eb3272fee1e74e3272fa86c5967472e3c9e or
 please log in to the FarEye Support portal on https://fareye.freshdesk.com to
 check the details.  

 

 

 

 

 

 

 

 

 
Thanks,

 

 

 

 
Shambhavi Singh, 

 

 

 

Technical Engineer

 

 

 

 

 

 

FarEye-
 Enabling Digital Logistics

 

 

Call: +91 70-6595-6595

 

 

 

 

 

 

 

 

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Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution
 or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message.

 

 

 

 

 
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