Subject: Re: Refund issue order#6244662032
From: Seeta Seeta <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Cc: Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Fauzan Musalman <[email-masked]>, Samer Salmeh <[email-masked]>, [email-masked]
Date: Wed, 25 Nov 2020 23:47:13 -0700 (MST)

Hi Team, 

Can you please assist us in the below case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Samer Salmeh" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Musalman" <[email-masked]> 
Sent: Thursday, November 26, 2020 11:14:36 AM 
Subject: Refund issue order#6244662032 

Hi Team, 

Order Id: 6244662032 

Issue Description: the customer placed order on Nov 20, 2020, the order including 17 items, and he paid SAR530.85. 

As Consignments: only 8 items has been shipped, and as hybris there is no any partial cancel. The order return to WH under tracking id Z2359209 not delivered, the refund amount as hybris only SAR 291.9992. 

So kindly check and let us know the status of the remaining items. 

Kindly check and do the needful. 

Regards, 
Samer