Subject: Re: Refund not processed - 9615199296
From: Seeta Seeta <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Fauzan Musalman <[email-masked]>, Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>
Date: Wed, 25 Nov 2020 20:17:01 -0700 (MST)

Hi Team, 

Kindly assist. 

Thanks & Regards, 
Seeta Kunwar 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Thursday, 26 November, 2020 08:45:25 
Subject: Refund not processed - 9615199296 

Hi Team, 

Problem Statement: Refund Not Processed 
Order Date : Nov 18, 2020 
Order ID: 9615199296 
Return Tracking ID: 46043554933 
RMA: 1000193591 
Assistance Required: Process refund asap. 

Issue Description: The returned items were collected and returned back to WH on Nov 24, but the mentioned RMA is cancelled. As per the Oracle BI the returned items were not delivered. Kindly assist. 
​ 
Regards, 
Nikhil