Subject: RE: RE: Status Shows RTO / 6233833647
From: Vishwajeet Singh <[email-masked]>
To: FarEye Support <[email-masked]>, Mohd Imran <[email-masked]>
Cc: "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, seeta.seeta <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Thu, 26 Nov 2020 02:20:53 +0000

Dear @FarEye Support<mailto:[email-masked]> Team,

Pl change the status & confirm once done

Regards,
VJ
Supply Chain || Landmark Group
Landmark Tower, 18th Floor , Dubai Marina
UAE M     +971-585429874
UAE P      +971-45174259
KSA M     +966-596014307

From: FarEye Support <[email-masked]>
Sent: Thursday, November 26, 2020 1:45 AM
To: Mohd Imran <[email-masked]>
Cc: Vishwajeet Singh <[email-masked]>; [email-masked]; [email-masked]; [email-masked]; [email-masked]; seeta.seeta <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: RE: Status Shows RTO / 6233833647

External email sender, please take precaution.
Dear Vishwajeet,

Kindly approve the above request.

@Imran, we'll proceed further with the request once Mr. Vishwajeet provides the confirmation.

You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/350254859429330711ca056cebe767cfb69076a46d694efefa5d9864f6b81aa0<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2Fpublic%2Ftickets%2F350254859429330711ca056cebe767cfb69076a46d694efefa5d9864f6b81aa0&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7C85e7e67b11464e19aa9408d8918b5f01%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637419375066825197%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=08IcIScv1gX8pHpk7ltdXH6U15iv4GgU2gfILMUvmC0%3D&reserved=0> or please log in to the FarEye Support portal on https://fareye.freshdesk.com<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2F&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7C85e7e67b11464e19aa9408d8918b5f01%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637419375066835192%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=D2OhM0aJ6yXhiYwJdokwsztHnLdOq4b17vjpCz%2FkscE%3D&reserved=0> to check the details.
Thanks,
Shailesh Bisht,
Technical Engineer

FarEye- Enabling Digital Logistics<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.getfareye.com%2F&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7C85e7e67b11464e19aa9408d8918b5f01%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637419375066835192%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=v98jpdjhMhEzg6GX7bKcetA%2FHbSWIfoBgSEHY1jm8zc%3D&reserved=0>
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Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message.
On Thu, 26 Nov at 3:10 AM , Mohd Imran <[email-masked]<mailto:[email-masked]>> wrote:
Hi @FarEye Support<mailto:[email-masked]> @Vishwajeet Singh<mailto:[email-masked]>,

Please process below order as RTO.

CRDSAL0081005120

[https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjQwODIyNDQ4ODgsImRvbWFpbiI6ImZhcmV5ZS5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6MjExODU3fQ.TcacuRN10Hy-BOPhRlrL5l-PBZRP-njbDdpcdNqSpac]

Regards,
Mohd. Imran
Customer Support WEB TEAM.
Landmark Tower, Dubai
+971-45172116

From: Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, November 25, 2020 10:47 AM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Fauzan Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Rehan Khan <[email-masked]<mailto:[email-masked]>>
Subject: Re: Status Shows RTO / 6233833647

External email sender, please take precaution.
Hi Team,

Please check and assist us for the below case.

Thanks & Regards,
Seeta Kunwar
________________________________
From: "Rehan Khan" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 4 November, 2020 02:18:42
Subject: Status Shows RTO / 6233833647

Hi Team,

The customer has placed his order on Oct 17, 2020 and as per the tracking site the status shows RTO since 29/10/2020.

So we request you please do the needful and help us to resolve the case as soon as possible.

Order Date: Oct 17, 2020
Order ID: 6233833647
Tracking ID: CRDSAL0081005120

Ticket number - 1648201

We are looking forward to your reply.

Regards
Rehan
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7C85e7e67b11464e19aa9408d8918b5f01%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637419375066865174%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=7AgCrij2PWegbCcNdR96RYg54a1o7oANP2X7f6WCtd0%3D&reserved=0>
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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com