Subject: Refund Not Processed: Case id - Order ID: 9795955448
From: Manish Kumar <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Wed, 25 Nov 2020 15:28:09 -0700 (MST)

Hi Team, 

Child ticket id - 1675870 
Jira link: https://landmark.atlassian.net/browse/REL-125352 

Problem Statement: Refund Not Processed 

Order Date : Aug 6, 2020 
Case id - 
Order ID: 9795955448 
Return Tracking ID: 46038362941 
RMA: 1000011274 

Assistance Required: Process the refund as soon as possible. 

Issue Description: the items reached to WH but the RMA value zero,and 

According to the hybris the refund has been not processed yet, So we request you to check under RMA 1000011274 and kindly process the refund as soon as possible. 

Regards, 
Manish