Subject: RE: Order returned back to us while the status is updated as Delivered - 9612594327
From: Mohd Imran <[email-masked]>
To: seeta.seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Escalations Dxbteam <[email-masked]>, Fauzan Musalman <[email-masked]>, Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>
Date: Wed, 25 Nov 2020 21:43:04 +0000

Hi Seeta,

Please share the attachment where in fodel is claiming that they returned the shipment to warehouse.

Regards,
Mohd. Imran
Customer Support WEB TEAM.
Landmark Tower, Dubai
+971-45172116

From: Seeta Seeta <[email-masked]>
Sent: Wednesday, November 25, 2020 10:47 AM
To: Escalations Dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Fauzan Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Nikhil Bishnoi <[email-masked]>
Subject: Re: Order returned back to us while the status is updated as Delivered - 9612594327

External email sender, please take precaution.
Hi Team,

Kindly assist with the refund.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 23 November, 2020 12:59:57
Subject: Order returned back to us while the status is updated as Delivered - 9612594327

Hi Team,

With regards to Order ID 9612594327, AWB LM125644359, the Fodel team, has confirmed that the items were returned back to WH (PFA), but the status in the hybirs is showing as Delivered.

The customer contacted us for the POC, as he has not collected the shipment. Kindly assist with the refund.

Regards,
Nikhil.

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