Subject: Rude Staff Behaviour
From: Ishan Ahuja <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Wed, 25 Nov 2020 06:14:47 -0700 (MST)

Hi Team, 

Ticket ID - 1752085 

Problem Statement : Rude staff behaviour and staff asking for additional return charges. 

Order ID - 9616932214 
Order Date : Nov 23, 2020 
Phone Number : +971564644907 
Store Name : Sharjah Citycenter 
Staff Name : Lakshya 

Assistance Required: Need urgent call back 

Issue Description: The customer reported that she got wrong item in her order so she visited the store to return the item at Sharjah Citycenter. However, due to the rude staff behaviour and staff asking for extra return charges she didn't returned her wrongly delivered item. 
​ 
Please check and advice as customer waiting for a call back on +971564644907. 

Thank you for your help 

Regards, 
Ishan