Subject: Re: Order returned back to us while the status is updated as Delivered - 9612594327
From: Seeta Seeta <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Fauzan Musalman <[email-masked]>, Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>
Date: Tue, 24 Nov 2020 23:47:25 -0700 (MST)

Hi Team, 

Kindly assist with the refund. 

Thanks & Regards, 
Seeta Kunwar 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Monday, 23 November, 2020 12:59:57 
Subject: Order returned back to us while the status is updated as Delivered - 9612594327 

Hi Team, 

With regards to Order ID 9612594327, AWB LM125644359, the Fodel team, has confirmed that the items were returned back to WH (PFA), but the status in the hybirs is showing as Delivered. 

The customer contacted us for the POC, as he has not collected the shipment. Kindly assist with the refund. 

Regards, 
Nikhil.