Subject: RE: [#1508364] - return processed for the order
From: ecom cskuwait <[email-masked]>
To: seeta.seeta <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: Babyshop Whkwt2 <[email-masked]>, Mohd Imran <[email-masked]>, Centrepoint <[email-masked]>, Midhun Madhu <[email-masked]>, Abhishek Bargaonkar <[email-masked]>, Fauzan Musalman <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Wed, 25 Nov 2020 04:34:34 +0000

Dear @Seeta Seeta<mailto:[email-masked]>
Please be informed  Return Processed for the Order

Thanks & Regards,

Siva Prasad

From: Seeta Seeta <[email-masked]>
Sent: 24 November 2020 19:41
To: Escalations Dxbteam <[email-masked]>
Cc: Babyshop Whkwt2 <[email-masked]>; Mohd Imran <[email-masked]>; Centrepoint <[email-masked]>; Midhun Madhu <[email-masked]>; Abhishek Bargaonkar <[email-masked]>; Fauzan Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; ecom cskuwait <[email-masked]>
Subject: Re: [#1508364] - return

External email sender, please take precaution.
Hi Team,

Kindly assist us in closing this case as the items has been picked up and delivered back to warehouse by babyshop home delivery team and refund is pending from long time.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "ecom cskuwait" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Babyshop Whkwt2" <[email-masked]<mailto:[email-masked]>>, "Mohd Imran" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Centrepoint" <[email-masked]<mailto:[email-masked]>>, "midhun madhu" <[email-masked]<mailto:[email-masked]>>, "Abhishek Bargaonkar" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 22 November, 2020 13:22:15
Subject: RE: [#1508364] - return

Dear @Seeta Seeta<mailto:[email-masked]>
Please be informed the order we are unable to process return
While processing it shows CUSTOMER INVALID ORDER NUMBER
Kindly share RP number for this order

Thanks & Regards,

Siva Prasad

From: Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Sent: 22 November 2020 01:58
To: ecom cskuwait <[email-masked]<mailto:[email-masked]>>
Cc: Babyshop Whkwt2 <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Centrepoint <[email-masked]<mailto:[email-masked]>>; Midhun Madhu <[email-masked]<mailto:[email-masked]>>; Abhishek Bargaonkar <[email-masked]<mailto:[email-masked]>>; Fauzan Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Subject: Re: [#1508364] - return

External email sender, please take precaution.
Hi Siva,

Please assist in processing the following RMA: 1000143984 if the item has already been collected. Case is pending since September 2020.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "ecom cskuwait" <[email-masked]<mailto:[email-masked]>>
To: "Babyshop Whkwt2" <[email-masked]<mailto:[email-masked]>>
Cc: "Mohd Imran" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Centrepoint" <[email-masked]<mailto:[email-masked]>>, "midhun madhu" <[email-masked]<mailto:[email-masked]>>, "Abhishek Bargaonkar" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 14 November, 2020 10:00:02
Subject: RE: [#1508364] - return

Dear sir,
Please do ned full
WWD ORDER ITEM

Thanks & Regards,
Siva Prasad
Ecom.

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: 14 November 2020 02:35
To: ecom cskuwait <[email-masked]<mailto:[email-masked]>>
Cc: Mohd Imran <[email-masked]<mailto:[email-masked]>>; Babyshop Whkwt2 <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Centrepoint <[email-masked]<mailto:[email-masked]>>; Midhun Madhu <[email-masked]<mailto:[email-masked]>>; Abhishek Bargaonkar <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Subject: Re: [#1508364] - return

External email sender, please take precaution.
Dear Siva,

Please assist in processing the following RMA: 1000143984 if the item has already been collected.

Thank youf or your help!

Regards,
Apoorv

________________________________
From: "ecom cskuwait" <[email-masked]<mailto:[email-masked]>>
To: "Mohd Imran" <[email-masked]<mailto:[email-masked]>>, "babyshop whkwt2" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Centrepoint" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "midhun madhu" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, November 9, 2020 12:22:18 PM
Subject: RE: [#1508364] - return

Dear sir,
Please be informed the below  order WWD
Kindly do need full

Thanks & Regards,
Siva Prasad
Ecom.

From: Mohd Imran <[email-masked]<mailto:[email-masked]>>
Sent: 09 November 2020 09:08
To: Midhun Madhu <[email-masked]<mailto:[email-masked]>>; ecom cpkuwait <[email-masked]<mailto:[email-masked]>>; ecom cskuwait <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Centrepoint <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Subject: RE: [#1508364] - return

Hi @Midhun Madhu<mailto:[email-masked]>,

Please help us to get this case closed on priority.

Regards,
Mohd. Imran
Customer Support WEB TEAM.
Landmark Tower, Dubai
+971-45172116

From: Centrepoint <[email-masked]<mailto:[email-masked]>>
Sent: Friday, October 30, 2020 9:37 AM
To: Midhun Madhu <[email-masked]<mailto:[email-masked]>>; ecom cpkuwait <[email-masked]<mailto:[email-masked]>>; ecom cskuwait <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: [#1508364] - return

External email sender, please take precaution.
Hi Team,

Problem Statement: WWD wrong item delivered
Order Date :04-Aug-2020
Order ID: 8395698310
Tracking ID: 00000020016950481
Assistance Required: Wrong Item Received

Issue Description: Customer emailed us informing that she received the item on Sep 01, 2020 but the item which they recieved is wrong, Customer has ordered a different size and received a different size. Customer also provided us the picture of wrong item.

Now customer is asking for return and refund/ exchange the item. So we request you to check this concern and let us know if we can offer return or exchange to customer or not.

Regards,
Abhishek

On Tue, 22 Sep at 4:27 PM , Shbannai <[email-masked]<mailto:[email-masked]>> wrote:

1508364:1125156
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7Cecom.cskuwait%40landmarkgroup.com%7Ccdd95258f1ca4273856d08d89097bcd2%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637418328714200659%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=fKXWBNSCQeVq4OC2wGsv6Lx5XJub%2BRZ0RWDDPqRhdtc%3D&reserved=0>
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7Cecom.cskuwait%40landmarkgroup.com%7Ccdd95258f1ca4273856d08d89097bcd2%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637418328714200659%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=fKXWBNSCQeVq4OC2wGsv6Lx5XJub%2BRZ0RWDDPqRhdtc%3D&reserved=0>
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<http://www.landmarkgroup.com>
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com