Subject: Re: Order status not updated Case id - 1739071 Order Number: 6243330447
From: Seeta Seeta <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Fauzan Musalman <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>
Date: Tue, 24 Nov 2020 19:34:22 -0700 (MST)

Hi Team, 

Kindly assist in the below case to get the order status updated as the customer already collected his order still the order status is In progress and ready for pickup. 

Thanks & Regards, 
Seeta Kunwar 

From: "Manish Kumar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Musalman" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Wednesday, 25 November, 2020 08:01:32 
Subject: Order status not updated Case id - 1739071 Order Number: 6243330447 

Hi Team, 

Please note that the customer has reported to us that he has already collected his order. 
​ 
Problem statement - order status not updated 

Case id - 1739071 

Order Number: 6243330447 
Order Created: 11/17/2020 

Store: Babyshop21176 

Kindly update the order status as completed and consignment status as pickup completed.. 

Regards, 
Manish