Subject: RE: Return Item Issue / 6223922374
From: Jessie Caparas <[email-masked]>
To: seeta.seeta <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: Fauzan Musalman <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Rehan Khan <[email-masked]>
Date: Tue, 24 Nov 2020 20:58:56 +0000

Hi Seeta,

Go ahead with goodwill.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Seeta Seeta <[email-masked]>
Sent: Tuesday, November 24, 2020 1:39 PM
To: Escalations Dxbteam <[email-masked]>
Cc: Fauzan Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Rehan Khan <[email-masked]>
Subject: Re: Return Item Issue / 6223922374

External email sender, please take precaution.
Hi Team,

Please assist us for the below case.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Rehan Khan" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 20 November, 2020 18:56:55
Subject: Return Item Issue / 6223922374

Hi Team,

The customer raised a return request from his 2 different orders(6221033391 and 6223922374) but customer confirmed that he returned his items together under 1 order with this AWB(46179522653). We have escalated to the warehouse regarding the information of the received items but did not received any response from their side.

So we request you please do the needful and help us to close this case.

Under this order he returned his all items together.
Order ID: 6221033391
Tracking ID: 46179522653

The return request also raised from this order.
Order ID: 6223922374
Tracking number: 46179520041 and 46179521194

Ticket number - 1640407
Child Ticket number  - 1650683

We are looking forward to your reply.

Regards
Rehan
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