Subject: RE: Refund not processed - 9608653279
From: Jessie Caparas <[email-masked]>
To: seeta.seeta <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Fauzan Musalman <[email-masked]>, Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>
Date: Tue, 24 Nov 2020 20:29:40 +0000

Hi Seeta,

Proceed as goodwill.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Seeta Seeta <[email-masked]>
Sent: Tuesday, November 24, 2020 7:44 AM
To: Escalations Dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Fauzan Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Nikhil Bishnoi <[email-masked]>
Subject: Refund not processed - 9608653279

External email sender, please take precaution.
Hi Team,

The refund for the Order ID 9608653279 has not been processed yet. The returned item was delivered back to us on Oct 21 under AWB 46040322370, but as per Oracle BI there is no items received at WH. The RMA 1000082734 in the Hybris is cancelled.

Kindly assist.

Thanks & Regards,
Seeta Kunwar

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