Subject: Re: Late collection Case id - 1539371 Order Date : Sep 11, 2020 Order ID: 6223353383
From: Seeta Seeta <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Fauzan Musalman <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>, escalations dxbteam <[email-masked]>, Rydconloc Logistics <[email-masked]>, Olm Riyadh <[email-masked]>
Date: Tue, 24 Nov 2020 13:24:56 -0700 (MST)

Hi Team, 

With respect to the AWB - RP1107201000712 

Kindly assist us on the below collection as the agent has already raised it to the courier team and not getting any response on it. 

Please note that it's been more than 15 days since the collection request has been created. 

Thanks & Regards, 
Seeta Kunwar 

From: "Seeta Seeta" <[email-masked]> 
To: "Rydconloc Logistics" <[email-masked]>, "Olm Riyadh" <[email-masked]> 
Cc: "Fauzan Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Manish Kumar" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Saturday, 21 November, 2020 04:53:16 
Subject: Re: Late collection Case id - 1539371 Order Date : Sep 11, 2020 Order ID: 6223353383 

Hi Team, 

Kindly arrange the collection on a priority. 

Thanks & Regards, 
Seeta Kunwar 

From: "Manish Kumar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]> 
Sent: Saturday, 21 November, 2020 04:49:56 
Subject: Late collection Case id - 1539371 Order Date : Sep 11, 2020 Order ID: 6223353383 

Hi Team, 

Please note that the customer is still waiting for the collection. 

Problem Statement: Late collection 

Case id - 1539371 
Order Date : Sep 11, 2020 
Order ID: 6223353383 
Tracking ID: RP1107201000712 
Assistance Required: Need urgent collection 

Issue Description: Customer raised a return request on Sep 19, 2020. But the item still not collected. 

We have again created a return request and kindly collect the item on priority. 

Thank you for your help! 

Regards, 
Manish