Subject: RE: Damaged Item delivered - 9611477737 (Customer is asking for the voucher to be renewed used yo place this order)
From: Mohd Imran <[email-masked]>
To: seeta.seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Escalations Dxbteam <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>
Date: Tue, 24 Nov 2020 14:18:53 +0000

Hi Seeta,

Please go ahead with the voucher.

Regards,
Mohd. Imran
Customer Support WEB TEAM.
Landmark Tower, Dubai
+971-45172116

From: Seeta Seeta <[email-masked]>
Sent: Tuesday, November 24, 2020 6:46 AM
To: Escalations Dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Nikhil Bishnoi <[email-masked]>
Subject: Fwd: Damaged Item delivered - 9611477737 (Customer is asking for the voucher to be renewed used yo place this order)

External email sender, please take precaution.
Hi Team,

With regards to Order ID 9611477737, the customer has ordered 161648497 - - Shimmer and Shine Printed 5-piece Trolley Backpack Set, the back pack has paint stains on it. The customer has used voucher 'V46-44ZG-BC28-3WW9-B' for AED 112.50 to place this order.

Now, the customer is requesting for a new voucher or a fresh back pack. Kindly confirm shall we go ahead and issue a new voucher for the same amount for the customer.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 22 November, 2020 17:44:08
Subject: Fwd: Damaged Item delivered - 9611477737 (Customer is asking for the voucher to be renewed used yo place this order)

Hi Team,

Kindly assist.

Regards,
Nikhil.

________________________________
From: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 16 November, 2020 15:08:35
Subject: Damaged Item delivered - 9611477737 (Customer is asking for the voucher to be renewed used yo place this order)

Hi team,

With regards to Order ID 9611477737, the customer has used voucher 'V46-44ZG-BC28-3WW9-B' for AED 112.50 to place this order.

Now, customer is requesting for a new voucher or a fresh item to be delivered to him.

Please find attached the image of the damaged item.

Kindly assist.

Regards,
Nikhil.

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