Subject: FW: Arabic Language Test - Fatima Maher
From: Deeksha Dadu <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad . Musalman" <[email-masked]>
Cc: Livesalesman <[email-masked]>
Date: Tue, 24 Nov 2020 11:41:26 +0000

Hi Shakeeb/Fauzan,

Please check these tests and please keep in mind the standard of Arabic that Audi client wants and shared with you.

Regards,
Deeksha

From: Fatima Maher <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Tuesday, 24 November 2020 at 4:55 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Urvika Chaudhary <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Subject: Arabic Language Test - Fatima Maher

 [https://www.jotform.com/uploads/lsmindia/form_files/LSMLogo-PNG.756.png]
        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Foreign Language Screening Test

Name    Fatima Maher    /  (0091) 9058137470    / [email-masked]<mailto:[email-masked]>
Whats your first language       Arabic
Please answer in grammatically correct ENGLISH the following situation: You are working for a car company as sales representative. You have a visitor in showroom who wishes to purchase a car. What 5 questions would you ask the visitor to determine what would be a good choice for that customer?  1-hello sir, how are you? how can i help?
2-may i know the brand of the car do you prefer?
3-what is the color of the car do you want?
3-do you want manual or automatic car ?
4-could you tell me when will you take the car?
5-will you pay cash or by card?
thank you sir have a good day.
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words     this is Fatiam.i'm 24 years old.i'm Egyptian, but i was born in Kuwait, and i spent 15 year of my life there. i live in Aligarh, but now i'm in Gurgaun for few days.i graduated form Al-Azhar university.Then i finished one year course in JNU,and Now i'm doing M.A Urdu in AMU. i have a one year experiance  in customer service; i have worked in fetcher company(Egypt), Unimarket (India) , and United Spirits (India). i conceder myself to fit in Livesalesman.
In ARABIC: What according to you is the difference between good and great customer service?     من وجهة نظري الفرق بين  خدمة العملاء الجيدة والممتازة, تكمن في الخبرة,و السرعة في حل المشكلة, واللباقه في الكلام, وكيفية السيطره على غضب العميل.
Please answer this question in ARABIC: In 5 sentences please explain what makes you the right candidate for customer service job.       1-الصبر على سماع المشكله,وفهمها ,وحلها باسرع وقت
2-اللباقة في الكلام/الكتابه
3-القدره على السيطره على غضب العميل.
4-اجراء حوار مختصر على قدر الامكان.
5-والاهم هو الاستفادة من خبراء الموظفين الاقدم ,لعدم الوقوع في نفس المشكله
Please answer this question in YOUR LANGUAGE: In 200 - 500 words. You need to introduce your favourite car to the visitor in the showroom. How would you do that?       مرحبا سيدي,من منظوري الخاص  السياره التويوتا هي الافضل . اولا سعرها بين المعقول والغالي وهذا على حسب متطلبات كل عميل.مريحه وتتسع للعائلات الكبيره,ومنها ايضا انواع رياضيه تخطف الانظار. احب ايضا فيها شكلها الراقي الذي يلائم جميع الاذواق. عملية جدا في الاستخدام الدائم والسفر الى اماكن بعيده دون الخوف من نفاذ البانزين,وهذا لأنها اقتصاديه جدا. احب فيها توفر قطع غيارها, فلست مضطره لقطع مسافه بعيده لاجد قطع غيار.اكسسوارتها ايضا تعجبني جدا ,فهي تجعل من السياره العاديه سياره مختلفة ,و مميزه لكل عميل .السياره التويوتا تتحمل الطقس الحار جدا ايضا ,فلن تضطرك لملئ الماء بعد قطع مسافة سفر بسيطة.جهاز التبريد فيها يعمل بسرعه فائقة فلن ت\ذهب للعمل وانت تتصبب من العرق,بل ستصل مستعد لاي مقابله حتى لو كنت مسافره من شمال الى الجنوب.