Subject: Re: RE: Return request no courier #2000421747
From: FarEye Support <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 24 Nov 2020 09:27:27 +0000

Dear Malik,         As per your confirmation we are proceeding with the ticket # 177034 closure. Should you need any further information, please do not hesitate to contact us on [email-masked] or +91-70-6595-6595.      After closing the ticket we are collecting feedback on how we performed in our last engagement so we can provide you an even better experience.      Please provide your valuable feedback.            An incident can be reopened only within 48 hours from the time an Incident is marked as Resolved by simply replying to the Incident. Else, the incident will be permanently closed. Permanently closed incident cannot be reopened and customer should create a new Incident, by composing and sending a new email (not on the previous email trail) to our support email ID referring to the ID of the old Incident.          You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/cbdcfe73f28ba8a4dd5991a7407ddf16f5e49276e20a4f377eb8f0d3c2be9514 or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.                       Thanks,         Shambhavi Singh,     Technical Engineer          FarEye- Enabling Digital Logistics  Call: +91 70-6595-6595        7+ Mentions    Digital Disruptor    Recognized    Chicago   |   London   |   Dubai   |   Singapore   |   India                                              Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message.      
                           
                            On
                            Tue, 24 Nov at  2:56 PM
                            ,  Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]>  wrote:
                             
 RVP created, please close the ticket 

 

 

 

  
 From: FarEye Support <[email-masked]>  
Sent: Tuesday, November 24, 2020 4:15 AM 
To: Malik Ismail <[email-masked]> 
Cc: K Nayan <[email-masked]>; Shatakshi Pandey <[email-masked]>; [email-masked]; Jagmohan Urmaliya (TCS) <[email-masked]>; Thulasiraman Manoharan (TCS) <[email-masked]>;
 Escalations Dxbteam <[email-masked]>; [email-masked]; [email-masked]; [email-masked]; seeta.seeta <[email-masked]>; Mustehsan Siddiqui <[email-masked]> 
Subject: Re: RE: Return request no courier #2000421747 

 

 
External email sender, please take precaution.

 

 

 Dear Malik, 

 

   

 
 We would like to inform you that we haven't received the Order Hit for Reverse Type corresponding to the shared Invoice yet. We have the record of Invoice for Forward
 Type only. 

 

   

 

 

 You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/cbdcfe73f28ba8a4dd5991a7407ddf16f5e49276e20a4f377eb8f0d3c2be9514 or
 please log in to the FarEye Support portal on https://fareye.freshdesk.com to
 check the details.  

 

 

 

 

 

 

 

 
 Thanks,

 

 

 
Shailesh Bisht, 

 

 

 Technical Engineer 

 

 

 

 
FarEye-
 Enabling Digital Logistics

 

 
Call: +91 70-6595-6595

 

 

 

 

 

 

7+ Mentions

 

 

 

Digital Disruptor

 

 

 

Recognized

 

 

 
 
Chicago   |   London   |   Dubai   |   Singapore   |   India

 

 

  

 

 

 

 

 

 

 

 

 

 

 

 

  

 

 

 

 

 

 

 

 

 

 

Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done,
 will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message.

 

 

 

On Mon, 23 Nov at 4:27 PM
, FarEye Support <[email-masked]> wrote:

 

 
 
 Dear Malik, 

 

   

 
 Greetings! 

 

   

 
 We have received your concern, we are checking and will update you soon. 

 

   

 

 

 You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/cbdcfe73f28ba8a4dd5991a7407ddf16f5e49276e20a4f377eb8f0d3c2be9514 or
 please log in to the FarEye Support portal on https://fareye.freshdesk.com to
 check the details.  

 

 

 

 

 

 

 

 
 Thanks,

 

 

 
Shambhavi Singh, 

 

 

 Technical Engineer

 

   

 

 
 
FarEye-
 Enabling Digital Logistics

 

 
Call: +91 70-6595-6595

 

 

 

 

 

 

7+ Mentions

 

 

 

Digital Disruptor

 

 

 

Recognized

 

 

 
 
Chicago   |   London   |   Dubai   |   Singapore   |   India

 

 

  

 

 

 

 

 

 

 

 

 

 

 

 

  

 

 

 

 

 

 

 

 

 

 

Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done,
 will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message.

 

 

 

On Mon, 23 Nov at 4:12 PM
, Malik Ismail <[email-masked]> wrote:

 

 
 Hi Team, 

 

 

 
 
PFA

 

   

 

 

 

 
 
177034:211857

 

 

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