Subject: Late Shipment - 2000468717
From: Seeta Seeta <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Fauzan Musalman <[email-masked]>, Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>
Date: Tue, 24 Nov 2020 00:50:25 -0700 (MST)

Hi Team, 

Kindly assist with the refund for Order ID 2000468717, as customer is now requesting to cancel the order. 

Thanks & Regards, 
Seeta Kunwar 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Sunday, 22 November, 2020 17:12:03 
Subject: Late Shipment - 2000468717 

Hi Team, 

Problem Statement: Late Shipping 
Order Date : 11/11/2020 
Order ID: 2000468717 
Tracking ID: N.A 
Assistance Required: Need Urgent Delivery 

Issue Description: As per the Hybris there is no consignment details. The child ticket 1702832 was raised on Nov 17. but there is no response yet. 

Kindly assist with the delivery asap. 

Regards, 
Nikhil