Subject: Order Status is Showing Delivered But Not Received By Customer (Need POD)
From: Ishan Ahuja <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Mon, 23 Nov 2020 23:27:34 -0700 (MST)

Hi Team, 

Problem Statement: Order Status is Showing Delivered But Not Received By Customer 

Order Date : Nov 4, 2020 
Order ID: 6238808229 
Tracking ID: FP1104200003880 

Assistance required : Proof of delivery 

Issue Description: The order was delivered on 8 Nov, 2020. However, customer is saying that he didn't receive the order yet. I've already escalated the case to the LMG team 2 times, but still no reply form them. 

We request you to please share us the proof of delivery as soon as possible. 

Thank you for your help! 

Regards, 
Ishan