Subject: Re: Refund Not initiated yet child ticket id - 1695921 Case id - 1653656
From: Seeta Seeta <[email-masked]>
To: Manish Kumar <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Fauzan Musalman <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Mon, 23 Nov 2020 16:52:08 -0700 (MST)

Hi Team, 

Kindly note that as per the return tracking id - 43821893743 the item has been delivered at the warehouse on 4 Nov, 2020. 

However it is not reflecting as received on the oracle for reference see the attachment and advise. 

Thanks & Regards, 
Seeta Kunwar 

From: "Manish Kumar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, 24 November, 2020 05:15:11 
Subject: Refund Not initiated yet child ticket id - 1695921 Case id - 1653656 

Hi Team, 

Problem statement: Refund Not initiated yet 

child ticket id - 1695921 
Case id - 1653656 
Order Number: 2000334563 
Order Created: 10/24/2020 
Tracking id - 43821893743 

Return request created: 11/2/2020 
RMA - 1000120867 
RMA status - Cancelled 

Assistance Required: Process the refund on priority 

Kindly note that as per tracking the item has been returned to the warehouse on 4/11/2020 still the refund for the same has not been initiated. 

Regards, 
Manish