Subject: Re: Late Shipping (C&C) / 6236578152
From: Seeta Seeta <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Fauzan Musalman <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Rehan Khan <[email-masked]>
Date: Mon, 23 Nov 2020 13:41:53 -0700 (MST)

Hi Team, 

Please assist us in the below case as it been more than 20 days still there is no consignment created yet and the cancellation has been failed twice. 

Now the customer is asking us to check if it not possible to get his order on a priority then just return the money. 

Thanks & Regards, 
Seeta Kunwar 

From: "Rehan Khan" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]> 
Sent: Friday, 6 November, 2020 05:13:17 
Subject: Late Shipping (C&C) / 6236578152 

Hi Team, 

The customer has placed his order on Oct 27, 2020 but still the order has not shipped so we have escalated to the warehouse and they replied that "cutsomer wants the order to be cancelled'. 

So please do the needful as soon as possible. 

Order Date: Oct 27, 2020 
Order ID: 6236578152 
Tracking ID: N/A 
Store ID: Max60355 

We are looking forward to your reply. 

Regards 
Rehan