Subject: RE: Refund Not Processed // 6225611308
From: Mohd Imran <[email-masked]>
To: seeta.seeta <[email-masked]>
Cc: Fauzan Musalman <[email-masked]>, Escalations Dxbteam <[email-masked]>, M Ataullah <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Mon, 23 Nov 2020 16:04:57 +0000

Goodwill refund processed.

Regards,
Mohd. Imran
Customer Support WEB TEAM.
Landmark Tower, Dubai
+971-45172116

From: Seeta Seeta <[email-masked]>
Sent: Monday, November 23, 2020 7:52 PM
To: Escalations Dxbteam <[email-masked]>
Cc: Fauzan Musalman <[email-masked]>; M Ataullah <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>
Subject: Refund Not Processed // 6225611308

External email sender, please take precaution.
Hi Team,

Problem Statement: Refund Not Processed

Order Date : Sep 20, 2020

Order ID: 6225611308
Return Tracking ID: 46282199364
Child Ticket; 1567513
Assistance Required: Need urgent process the RMA 1000013955

Issue Description: Customer raised a return request for 2 item and as per customer he handed over all 2 items to the courier team.

As per tracking ID it has been received in the Warehouse but the RMA is cancelled,
So kindly process the above RMA.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "M Ataullah" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 16 October, 2020 20:13:04
Subject: Refund Not Processed // 6225611308

Hi Team,

Problem Statement: Refund Not Processed

Order Date : Sep 20, 2020

Order ID: 6225611308
Return Tracking ID: 46282199364
Child Ticket; 1567513
Assistance Required: Need urgent process the RMA 1000013955

Issue Description: Customer raised a return request for 2 item and as per customer she/he handed over all 2 items to the courier team.

As per tracking ID it has been received from our end, so kindly process the RMA,

Regards,
Ataullah

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