Subject: Fwd: Refund not processed and Wrong item returned - Ticket ID 1588244
From: Nikhil Bishnoi <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>
Date: Mon, 23 Nov 2020 05:02:27 -0700 (MST)

Hi Team, 

The customer is confirming that she has returned 7 non-LMG items and she is requesting us to return the same. 

Kindly assist. 

Regards, 
Nikhil. 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Wednesday, 18 November, 2020 08:07:01 
Subject: Fwd: Refund not processed and Wrong item returned - Ticket ID 1588244 

Dear team, 

Kindly assist. 

Regards, 
Nikhil. 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Wednesday, 11 November, 2020 20:00:12 
Subject: Fwd: Refund not processed and Wrong item returned - Ticket ID 1588244 

Dear Team, 

Kindly do the follow up for Non-LMG items returned as customer is requesting that he has placed a fresh order and requesting to deliver the Non-LMG item with this order. 

Regards, 
Nikhil. 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Monday, 2 November, 2020 15:54:33 
Subject: Refund not processed and Wrong item returned - Ticket ID 1588244 

Hi Team, 

Problem Statement: Refund Not Processed 
Order Date : Aug 08, 2020 
Order ID: 6214509611 
Return Tracking ID: 46172397014 
RMA: 24071230 
Assistance Required: Process refund asap and also customer is complaining that he has returned extra items with do not belong to us. 

Issue Description: The returned items were collected and returned back to WH on Aug 29. The refund is pending since then. Also the customer is complaining that he has returned a 
Non-LMG item with this return. He is requesting for the delivery of these items as they don't belong to us. 

Kindly assist with the same. 

Regards, 
Nikhil