Subject: New comment - [#1707451] RE: 6239537548 // Late Shipping
From: Max <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 23 Nov 2020 09:49:16 +0000

There is a new comment in the ticket submitted by Mohd Imran to HelpMaxAE   Comment added by : Seeta Kunwar  Comment Content:  <div id="zimbraEditorContainer" style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000" class="38">
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<div>Hi Arish,</div>
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<div>Please note that the customer asking his refund, if it's unable to process, so kindly do the needful ASAP.</div>
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<div>Thanks &amp; Regards,<br>Seeta Kunwar</div>
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<div>From: "ArishLaila" &lt;[email-masked]&gt;<br><b>To: </b>"Mohd Imran" &lt;[email-masked]&gt;, "Max" &lt;[email-masked]&gt;, "maxwhryd ecom" &lt;[email-masked]&gt;<br><b>Cc: </b>"Fauzan Musalman" &lt;[email-masked]&gt;, "Seeta Seeta" &lt;[email-masked]&gt;, "escalations dxbteam" &lt;[email-masked]&gt;, "Shakeeb Arsalan" &lt;[email-masked]&gt;, "Apoorv Joshi" &lt;[email-masked]&gt;, "M Ataullah" &lt;[email-masked]&gt;<br><b>Sent: </b>Wednesday, 18 November, 2020 12:05:07<br><b>Subject: </b>RE: 6239537548 // Late Shipping<br>
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<div class="MsoNormal">Team- due to tech issue unable to dispatch </div>
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<a id="OWAAM8DBA2494A8BD48DF9E073A8398256F6E" href="mailto:[email-masked]" target="_blank" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Maxwhryd Ecom</span></a>- please update INC number
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<b>From:</b> Mohd Imran &lt;[email-masked]&gt; <br>
<b>Sent:</b> Tuesday, November 17, 2020 10:53 PM<br>
<b>To:</b> ArishLaila &lt;[email-masked]&gt;<br>
<b>Cc:</b> Fauzan Musalman &lt;[email-masked]&gt;; seeta.seeta &lt;[email-masked]&gt;; Escalations Dxbteam &lt;[email-masked]&gt;; Shakeeb Arsalan &lt;[email-masked]&gt;; Apoorv Joshi &lt;[email-masked]&gt;; M Ataullah &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: 6239537548 // Late Shipping</div>
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<div class="MsoNormal">Hi <a id="OWAAM6639BD6A7F2B4C3084C770C161A0B0B0" href="mailto:[email-masked]" target="_blank" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@ArishLaila</span></a>,</div>
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<div class="MsoNormal">Please help to get this shipment dispatched.</div>
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<b><span style="font-size:10.0pt">Regards</span></b><span style="font-size:10.0pt">,</span>
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<div class="MsoNormal"><span style="font-size:10.0pt">Mohd. Imran</span></div>
<div class="MsoNormal"><span style="font-size:10.0pt">Customer Support WEB TEAM.</span></div>
<div class="MsoNormal"><span style="font-size:10.0pt">Landmark Tower, Dubai</span></div>
<div class="MsoNormal"><span style="font-size:10.0pt">+971-45172116</span></div>
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<b>From:</b> Seeta Seeta &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Tuesday, November 17, 2020 4:46 PM<br>
<b>To:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Fauzan Musalman &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; Shakeeb Arsalan &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; Apoorv Joshi &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;;
 M Ataullah &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Re: 6239537548 // Late Shipping</div>
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<b><i><span style="font-size:13.5pt;color:indianred">External email sender, please take precaution.</span></i></b><span style="color:indianred"></span>
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<div class="MsoNormal"><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black'>Hi Team, </span></div>
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<div class="MsoNormal"><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black'>Kindly take an action the bellow subject ASAP.</span></div>
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<div class="MsoNormal"><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black'>Thanks &amp; Regards,<br>
Seeta Kunwar</span></div>
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<b><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black'>From:
</span></b><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black'>"M Ataullah" &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>To: </b>"Seeta Seeta" &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;, "Fauzan Musalman" &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;, "Shakeeb Arsalan" &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;,
 "Apoorv Joshi" &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Sent: </b>Sunday, 15 November, 2020 06:43:18<br>
<b>Subject: </b>6239537548 // Late Shipping</span>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.5pt;font-family:-apple-system;color:black">Hi Team,</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.5pt;font-family:-apple-system;color:black">Problem Statement: Late Shipping</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.5pt;font-family:-apple-system;color:black">Order Date : <strong><span style="font-family:-apple-system">Nov 6, 2020</span></strong></span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.5pt;font-family:-apple-system;color:black">Order ID: <strong><span style="font-family:-apple-system">6239537548</span></strong></span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.5pt;font-family:-apple-system;color:black">Tracking ID: <strong><span style="font-family:-apple-system">N/A</span></strong></span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.5pt;font-family:-apple-system;color:black">Store : <strong><span style="font-family:-apple-system">Max60355</span></strong></span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.5pt;font-family:-apple-system;color:black">child Ticket ID; 1685372</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.5pt;font-family:-apple-system;color:black">Assistance Required: Need Urgent Delivery</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.5pt;font-family:-apple-system;color:black">Issue Description: Customer placed order on <strong><span style="font-family:-apple-system">Nov 6, 2020</span></strong> and till now the customer
 not received the order. As per the hybris the consignment status is not created.</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.5pt;font-family:-apple-system;color:black">Customer is chasing us for his/her order so we request you to send the order to the store,</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.5pt;font-family:-apple-system;color:black">Regards,</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.5pt;font-family:-apple-system;color:black">Ataullah</span></div>
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