Subject: Re: 6239537548 // Late Shipping // Need to cancel the order
From: Seeta Seeta <[email-masked]>
To: ArishLaila <[email-masked]>
Cc: Mohd Imran <[email-masked]>, Max <[email-masked]>, maxwhryd ecom <[email-masked]>, Fauzan Musalman <[email-masked]>, escalations dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, M Ataullah <[email-masked]>, jessie caparas <[email-masked]>
Date: Mon, 23 Nov 2020 02:49:08 -0700 (MST)

Hi Arish, 

Please note that the customer asking his refund, if it's unable to process, so kindly do the needful ASAP. 

Thanks & Regards, 
Seeta Kunwar 

From: "ArishLaila" <[email-masked]> 
To: "Mohd Imran" <[email-masked]>, "Max" <[email-masked]>, "maxwhryd ecom" <[email-masked]> 
Cc: "Fauzan Musalman" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "M Ataullah" <[email-masked]> 
Sent: Wednesday, 18 November, 2020 12:05:07 
Subject: RE: 6239537548 // Late Shipping 

Team- due to tech issue unable to dispatch 

[ mailto:[email-masked] | @Maxwhryd Ecom ] - please update INC number 

From: Mohd Imran <[email-masked]> 
Sent: Tuesday, November 17, 2020 10:53 PM 
To: ArishLaila <[email-masked]> 
Cc: Fauzan Musalman <[email-masked]>; seeta.seeta <[email-masked]>; Escalations Dxbteam <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; M Ataullah <[email-masked]> 
Subject: RE: 6239537548 // Late Shipping 

Hi [ mailto:[email-masked] | 
@ArishLaila ] , 

Please help to get this shipment dispatched. 

Regards , 

Mohd. Imran 

Customer Support WEB TEAM. 

Landmark Tower, Dubai 

+971-45172116 

From: Seeta Seeta < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, November 17, 2020 4:46 PM 
To: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Fauzan Musalman < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; M Ataullah < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: 6239537548 // Late Shipping 

External email sender, please take precaution. 

Hi Team, 

Kindly take an action the bellow subject ASAP. 

Thanks & Regards, 
Seeta Kunwar 

From: "M Ataullah" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, 15 November, 2020 06:43:18 
Subject: 6239537548 // Late Shipping 

Hi Team, 

Problem Statement: Late Shipping 

Order Date : Nov 6, 2020 

Order ID: 6239537548 

Tracking ID: N/A 

Store : Max60355 

child Ticket ID; 1685372 

Assistance Required: Need Urgent Delivery 

Issue Description: Customer placed order on Nov 6, 2020 and till now the customer not received the order. As per the hybris the consignment status is not created. 

Customer is chasing us for his/her order so we request you to send the order to the store, 

Regards, 

Ataullah 

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