Subject: cancellation order #6239600754
From: Samer Salmeh <[email-masked]>
To: "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Mon, 23 Nov 2020 02:23:27 -0700 (MST)

Hi Team, 

Regarding the below case the order not shipped, although we escalated to WH, so kindly check and do the needful 

Problem Statement: Late Shipping 
Order Date : Nov 7, 2020 
Order ID: 6239600754 
Tracking ID: CRDSAL0093423820 
Assistance Required: Need Urgent Delivery 

Issue Description: Customer placed order on 07 Nov and till now he/she has not received the order. As per the hybris the order status is shipped on 07/11/2020, but according the courier company they did not receive the order. We request you to ship the order on priority basis.