Subject: Re: 6236783781 // Late Collection
From: Seeta Seeta <[email-masked]>
To: Mohd Imran <[email-masked]>, jessie caparas <[email-masked]>, malik ismail <[email-masked]>
Cc: Bm olmriyadh <[email-masked]>, Ramesh Gottimukkala <[email-masked]>, Olm Riyadh <[email-masked]>, M Ataullah <[email-masked]>, Apoorv Joshi <[email-masked]>, Fauzan Musalman <[email-masked]>, Shakeeb Arsalan <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Mon, 23 Nov 2020 00:57:42 -0700 (MST)

Hi Team, 

Kindly look into this, because the customer is waiting since 20 days. 
Thanks & Regards, 
Seeta Kunwar 

From: "Mohd Imran" <[email-masked]> 
To: "Bm olmriyadh" <[email-masked]>, "Ramesh Gottimukkala" <[email-masked]>, "Olm Riyadh" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "M Ataullah" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Sunday, 22 November, 2020 19:28:14 
Subject: RE: 6236783781 // Late Collection 

Hi [ mailto:[email-masked] | 
@Ramesh Gottimukkala ] , 

Please get this closed. 

Regards , 

Mohd. Imran 

Customer Support WEB TEAM. 

Landmark Tower, Dubai 

+971-45172116 

From: Apoorv Joshi <[email-masked]> 
Sent: Saturday, November 21, 2020 9:41 AM 
To: Mohd Imran <[email-masked]> 
Cc: Bm olmriyadh <[email-masked]>; Olm Riyadh <[email-masked]>; Ramesh Gottimukkala <[email-masked]>; seeta.seeta <[email-masked]>; M Ataullah <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Escalations Dxbteam <[email-masked]> 
Subject: Re: 6236783781 // Late Collection 

External email sender, please take precaution. 

Hi Imran, 

Receiving no updates on the below, the collection is still not done with the customer since Nov 4, 2020. 

Please look into this. Thank you for your help! 

Regards, 

Apoorv 

From: "Mohd Imran" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Bm olmriyadh" < [ mailto:[email-masked] | [email-masked] ] >, "Olm Riyadh" < [ mailto:[email-masked] | [email-masked] ] >, "Ramesh Gottimukkala" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "M Ataullah" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, 15 November, 2020 15:14:15 
Subject: RE: 6236783781 // Late Collection 

Hi [ mailto:[email-masked] | 
@Bm olmriyadh ] [ mailto:[email-masked] | 
@Olm Riyadh ] , 

Please arrange below collection on priority. 

Order ID: 6236783781 

Tracking ID: RP1031200003057 

Assistance Required: Need Urgent Collection 

Issue Description: The return request was created on 10/31/20 and till now the item has not collected from the customer, 

so kindly note the customer address, contact number and arrange the collection on priority basis. 

Riyadh, Al-Miqdam Street ,. Al Sahafa District, 7B 

0555223131 

Regards , 

Mohd. Imran 

Customer Support WEB TEAM. 

Landmark Tower, Dubai 

+971-45172116 

From: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, November 15, 2020 4:53 AM 
To: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Cc: seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; M Ataullah < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: 6236783781 // Late Collection 

External email sender, please take precaution. 

Hi Team, 

Please assist in arranging the collection on the below case. We have already escalated to LMG however, receiving no response. Customer can be reached on 0555223131. 

Thank you for your help! 

Regards, 

Apoorv 

From: "M Ataullah" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, November 15, 2020 5:57:00 AM 
Subject: 6236783781 // Late Collection 

Hi Team, 

Problem Statement: Late Collection 

Order Date : 28-Oct-2020 

Order ID: 6236783781 

Tracking ID: RP1031200003057 

Assistance Required: Need Urgent Collection 

Issue Description: The return request was created on 10/31/20 and till now the item has not collected from the customer, 

so kindly note the customer address, contact number and arrange the collection on priority basis. 

Riyadh, Al-Miqdam Street ,. Al Sahafa District, 7B 

0555223131 

Regards, 

Ataullah 

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