Subject: RE: RE: Need to mark as NDR // 6232792700 //
From: Vishwajeet Singh <[email-masked]>
To: FarEye Support <[email-masked]>, Malik Ismail <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Jessie Caparas <[email-masked]>, Escalations Dxbteam <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Mon, 23 Nov 2020 07:37:57 +0000

Dear @FarEye Support<mailto:[email-masked]> Team,

Pl change the status & confirm once done.

Regards,
VJ
Supply Chain || Landmark Group
Landmark Tower, 18th Floor , Dubai Marina
UAE M     +971-585429874
UAE P      +971-45174259
KSA M     +966-596014307

From: FarEye Support <[email-masked]>
Sent: Sunday, November 22, 2020 9:13 PM
To: Malik Ismail <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Jessie Caparas <[email-masked]>; Vishwajeet Singh <[email-masked]>; Escalations Dxbteam <[email-masked]>; [email-masked]; [email-masked]; [email-masked]; [email-masked]
Subject: Re: RE: Need to mark as NDR // 6232792700 //

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Dear Vishwajeet,

Kindly approve the above request.

You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/383aed24940c02e87a678ec8f4142e80b492e40cc16ffa54032837c059aba184<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2Fpublic%2Ftickets%2F383aed24940c02e87a678ec8f4142e80b492e40cc16ffa54032837c059aba184&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7C1797169fad3d4e74d41c08d88f09e038%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637416619873063477%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=AuyshQFB5uPD2kpaxFIqVAhB9PgT2VSiHWSEMkED8OA%3D&reserved=0> or please log in to the FarEye Support portal on https://fareye.freshdesk.com<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2F&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7C1797169fad3d4e74d41c08d88f09e038%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637416619873073427%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=%2BnxV21orCe%2BsJJZ0dq12BkqRmasFtaWvUa%2F8kEutyOQ%3D&reserved=0> to check the details.
Thanks,
Shailesh Bisht,
Technical Engineer

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On Sun, 22 Nov at 10:38 PM , Malik Ismail <[email-masked]<mailto:[email-masked]>> wrote:
Hi @FarEye Support<mailto:[email-masked]>,

Please update NDR status and publish to Hybris.

CRDSAL0079571720 – 6232792700

Returned 21/10/2020    - 08:46

[https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjQwODE5OTU5NzAsImRvbWFpbiI6ImZhcmV5ZS5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6MjExODU3fQ.hI3BjneiR1GpZgzZBccCRsRc2Qs3hUGTOLszk0wEXnQ]

Regards,
Malik
From: Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, November 22, 2020 2:59 PM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; M Ataullah <[email-masked]<mailto:[email-masked]>>
Subject: Need to mark as NDR // 6232792700 //
Importance: High

External email sender, please take precaution.
Hi Team,

Problem Statement: Delay in order status update

Order Date: Oct 13, 2020
Order ID: 6232792700
Tracking ID: CRDSAL0079571720

Assistance Required: Need to mark as NDR

Issue Description: As per Tracking ID the shipment is showing return to origin on 21/10/2020, but still the Hybris status is not updated, so kindly do the needful ASAP

Thanks & Regards,
Seeta Kunwar
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