Subject: RE: Refund Not initiated yet Case id - 1624746 Order Number: 623548190
From: Mohammed Awad MohammedGaily <[email-masked]>
To: Jessie Caparas <[email-masked]>
Cc: Fauzan Musalman <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>, seeta.seeta <[email-masked]>, Escalations Dxbteam <[email-masked]>, Ramesh Gottimukkala <[email-masked]>, Shatakshi Pandey <[email-masked]>, Ksaconloc Returns <[email-masked]>
Date: Mon, 23 Nov 2020 06:42:36 +0000

Hi Jessie

Order is not received yet , once we get will update.

Regards
Gaily
SCM - ECOM
Ext - 4650
From: Jessie Caparas <[email-masked]>
Sent: 23 November 2020 00:16
To: seeta.seeta <[email-masked]>; Escalations Dxbteam <[email-masked]>; Ramesh Gottimukkala <[email-masked]>; Shatakshi Pandey <[email-masked]>; Mohammed Awad MohammedGaily <[email-masked]>; Ksaconloc Returns <[email-masked]>
Cc: Fauzan Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Manish Kumar <[email-masked]>
Subject: RE: Refund Not initiated yet Case id - 1624746 Order Number: 623548190
Importance: High

@Ramesh Gottimukkala<mailto:[email-masked]> @Shatakshi Pandey<mailto:[email-masked]> @Mohammed Awad MohammedGaily<mailto:[email-masked]> @Ksaconloc Returns<mailto:[email-masked]>

Can we please close this to refund the customer?

Also action child ticket 1705888

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, November 22, 2020 12:30 AM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Fauzan Musalman <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>
Subject: Re: Refund Not initiated yet Case id - 1624746 Order Number: 623548190

External email sender, please take precaution.
Hi Team,

Please assist in the below case.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 22 November, 2020 01:57:40
Subject: Refund Not initiated yet  Case id - 1624746 Order Number: 623548190

Hi Team,

Please note that we are not getting any response on the child ticket 1705888 created on 17/11/2020.

Problem statement: Refund Not initiated yet

Case id - 1624746
Order Number: 6235481903
Order Created: 10/24/2020
Tracking id - RP1108200001125

Return request created: 11/8/2020

Assistance Required: Process the refund on priority

Kindly note that as per tracking the item has been returned to the warehouse on 11/10/2020 still the refund for the same has not been initiated.

Regards,
Manish

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