Subject: Return request #9614693700
From: Samer Salmeh <[email-masked]>
To: "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sun, 22 Nov 2020 22:29:36 -0700 (MST)

Hi Team, 

Problem Statement – wrong item delivered WWD 
Order ID : 9614693700 
Order placed on :Nov 11, 2020 
Item ID: 162752955 - - Juniors Printed Bassinet with Canopy 
Tracking ID: 15186439614693700 
Assistance Required – Need to assist in this case. 
Issue Description: The customer claims that he received a wrong item with different description, so he wants to return the item. 

Kindly note, the customer not used the item, the item in the same package as per attached. 

we escalated two times without any response. 

Regards,