Subject: Re: RE: Order status not updated Case id - 1718314 Order Number: 9614893308
From: FarEye Support <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 23 Nov 2020 03:50:58 +0000

Dear Mohd,      We tried reaching you via email but could not get a response from your side.   ​  We are proceeding with the ticket # 176361 closure. Should you need any further information, please do not hesitate to contact us on [email-masked] or +91-70-6595-6595. Counting you among our customers is something for which we are especially grateful.       You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/c821d87e2ad4358efe4895a8a0536252a2dba1c2daf9932e6f85211d2f38febc or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.    Thanks and Regards,     Nishant Kamal Technical Engineer | FarEye           Call: +91 70-6595-6595  || www.getfareye.com        Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message.      
                           
                            On
                            Sun, 22 Nov at  2:35 PM
                            ,  FarEye Support <[email-masked]>  wrote:

 Dear Mohd, 
   
 Please reply if you have any query or confusion. If not we would request you to allow us for the case closure. Should we not hear from you in the next business day we will proceed with the ticket closure. 

 
You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/c821d87e2ad4358efe4895a8a0536252a2dba1c2daf9932e6f85211d2f38febc or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.

 
 Thanks and Regards, 

Nishant Kamal Technical Engineer | FarEye

   

  
Call: +91 70-6595-6595 
 || www.getfareye.com 

 

 
 Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message. 

 

                            On
                            Sat, 21 Nov at  8:44 AM
                            ,  Vishwajeet Singh <[email-masked]>  wrote:
                             
 Dear Team, 

  

 
 
Status is already updated as delivered.

 

 
 Regards, 

 VJ 

 Supply Chain || Landmark Group 

 Landmark Tower, 18th Floor , Dubai Marina 

 UAE M     +971-585429874 

 UAE P      +971-45174259 

 KSA M     +966-596014307 

 

 

  

 
  
 From: FarEye Support <[email-masked]>  
Sent: Saturday, November 21, 2020 2:31 AM 
To: Mohd Imran <[email-masked]> 
Cc: Vishwajeet Singh <[email-masked]>; [email-masked]; [email-masked]; [email-masked]; [email-masked]; Escalations Dxbteam <[email-masked]>; seeta.seeta <[email-masked]> 
Subject: Re: RE: Order status not updated Case id - 1718314 Order Number: 9614893308 

 

 
External email sender, please take precaution.

 

 

 Dear Vishwajeet, 

 

   

 
 Please approve the above request so that we can proceed further. 

 

   

 

 

 You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/c821d87e2ad4358efe4895a8a0536252a2dba1c2daf9932e6f85211d2f38febc or
 please log in to the FarEye Support portal on https://fareye.freshdesk.com to
 check the details.  

 

 

 

 

 

 

 

 
 Thanks,

 

 

 
Shailesh Bisht, 

 

 

 Technical Engineer 

 

 

 

 
FarEye-
 Enabling Digital Logistics

 

 
Call: +91 70-6595-6595

 

 

 

 

 

 

 

 
 
7+ Mentions

 

 

 

 
 
Digital Disruptor

 

 

 

 
 
Recognized

 

 

 
 
Chicago   |   London   |   Dubai   |   Singapore   |   India

 

 

  

 

 

 

 

 

 

 

 

 

 

 

 

 

 

  

 

 

 

 

 

 

 

 

 

 

Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done,
 will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message.

 

 

 

On Sat, 21 Nov at 3:59 AM
, Mohd Imran <[email-masked]> wrote:

 

 
 Hi

@FarEye Support, 

 

 

 
 Please update the order status as delivered. 

 

 

 

 

 

 

 

Regards,

 

 
 Mohd. Imran 

 
 
 Customer Support WEB TEAM. 

 
 
 Landmark Tower, Dubai 

 
 
 +971-45172116 

 

   

 

 
 
From: Seeta Seeta <[email-masked]>
 
Sent: Saturday, November 21, 2020 2:05 AM 
To: Escalations Dxbteam <[email-masked]> 
Cc: Fauzan Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>;
 Manish Kumar <[email-masked]> 
Subject: Re: Order status not updated Case id - 1718314 Order Number: 9614893308

 

 

 

 
 
External email sender, please take precaution.

 

 

 
 
Hi Team,

 

 

 

 

 
Kindly assist us on the below concern.

 

 

 

 

 
Thanks & Regards, 
Seeta Kunwar

 

 

 

 

 
 
From:
"Manish Kumar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Musalman" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Saturday, 21 November, 2020 03:33:53 
Subject: Order status not updated  Case id - 1718314 Order Number: 9614893308

 

 

 

 

 
 
Hi Team,

 

 

 

 
 
Please assist us to update the order status as delivered as the customer confirmed that he had received his order and wants to return the item at the store.

 

 

​​

 

 

Problem statement - order status not updated

 

 

 

 
 
Case id - 1718314

 

 

Order Number: 9614893308

 

 

Order Created: 11/7/2020

 

 

AWB - 1000008740775

 

 

 

 
 
Regards,

 

 

Manish

 

 

 

 

 
 
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www.landmarkgroup.com 

 

 
 
176361:211857

 

 

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the
 original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have
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 delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com