Subject: Refund not processed for 2 orders - Ticket ID 1719847
From: Seeta Seeta <[email-masked]>
To: LMG OMS <[email-masked]>, "Vijay mandal, TCS" <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Nikhil Bishnoi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sun, 22 Nov 2020 19:34:33 -0700 (MST)

Hi Team, 

Kindly assist in closing the below case. We have checked in Orcale the order seems to not scanned yet and through AWB it showing delivered to warehosue. 

Thanks & Regards, 
Seeta Kunwar 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Sunday, 22 November, 2020 11:05:41 
Subject: Refund not processed for 2 orders - Ticket ID 1719847 

Hi Team, 

Kindly assist with the refund for below mentioned order id's. The return was collected and delivered to WH on Nov 17, but as per the Oracle BI the items are not yet scanned. The collection was done by SHIPA. 

9613487970, Nov 11, SD000407914 returned on Nov 17 , RMA 1000157785 created on Nov 12 
9613830789, Nov 12, SD000421455 returned on Nov 17, RMA 1000162447 created on Nov 14 

Regards, 
Nikhil.