Subject: RE: Refund not processed/ 6238167873
From: Jessie Caparas <[email-masked]>
To: seeta.seeta <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Fauzan Musalman <[email-masked]>, Apoorv Joshi <[email-masked]>, asjad hussain <[email-masked]>
Date: Mon, 23 Nov 2020 01:34:48 +0000

Hi Seeta,

Checking on this with tech - INC0913262

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Seeta Seeta <[email-masked]>
Sent: Monday, November 23, 2020 4:57 AM
To: Escalations Dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Fauzan Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; asjad hussain <[email-masked]>
Subject: Re: Refund not processed/ 6238167873

External email sender, please take precaution.
Hi Team,

Kindly assist in the below case.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Algaili Ahmed" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 23 November, 2020 06:18:45
Subject: Refund not processed/ 6238167873

Hi Team,

Problem Statement: Refund not processed.
Order Date : Nov 2, 2020
Order ID: 6238167873
Tracking ID: 15095536238167873
RMA: 1000159556
Assistance Required: Process the refund.

Issue Description: The customer received the wrong item and we received the update from the warehouse that the item has been collected from the customer and  we were asked to provide the RMA so we have created the RMA and shared with the warehouse but they did not process the refund till now.
Kindly check and do the needful.

Regards,
Asjad.

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