Subject: Re: POD/8391454092 - Homocentre
From: olm kuwait <[email-masked]>
To: Mohammad Shababe Quamar <[email-masked]>, Apoorv Joshi <[email-masked]>, Jessie Caparas <[email-masked]>, Reddy Prasad <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Escalations Dxbteam <[email-masked]>, Wasim Qureshi <[email-masked]>, Midhun Madhu <[email-masked]>, seeta.seeta <[email-masked]>, ecom cskuwait <[email-masked]>, Shakeeb Arsalan <[email-masked]>, asjad hussain <[email-masked]>
Date: Sun, 22 Nov 2020 17:15:15 +0000

Dear Team,

No data available in FAREYE for 3 months and above..

Kindly advise.

Azmath
________________________________
From: Mohammad Shababe Quamar <[email-masked]>
Sent: 21 November 2020 09:36
To: Apoorv Joshi <[email-masked]>; Jessie Caparas <[email-masked]>; Reddy Prasad <[email-masked]>
Cc: Fauzan Ahmad, Musalman <[email-masked]>; Escalations Dxbteam <[email-masked]>; olm kuwait <[email-masked]>; Wasim Qureshi <[email-masked]>; Midhun Madhu <[email-masked]>; seeta.seeta <[email-masked]>; ecom cskuwait <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Asjad Hussain <[email-masked]>
Subject: RE: POD/8391454092 - Homocentre

Hi @Reddy Prasad<mailto:[email-masked]>

Please have a look into this. Below mention case pending since long times.

Thanks,

Shababe Quamar

From: Apoorv Joshi <[email-masked]>
Sent: Saturday, November 21, 2020 10:26 AM
To: Jessie Caparas <[email-masked]>
Cc: Reddy Prasad <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Escalations Dxbteam <[email-masked]>; olm kuwait <[email-masked]>; Wasim Qureshi <[email-masked]>; Midhun Madhu <[email-masked]>; seeta.seeta <[email-masked]>; ecom cskuwait <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Asjad Hussain <[email-masked]>
Subject: Re: POD/8391454092 - Homocentre

External email sender, please take precaution.

Hi Jessie,

Please advise further on the below case. As per Reddy, Fareye does not have data for older than 3 months.

Thank you for looking into this.

Regards,

Apoorv

________________________________

From: "Reddy Prasad" <[email-masked]<mailto:[email-masked]>>
To: "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "olm kuwait" <[email-masked]<mailto:[email-masked]>>, "Wasim Qureshi" <[email-masked]<mailto:[email-masked]>>, "midhun madhu" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "ecom cskuwait" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Asjad Hussain" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 16 November, 2020 17:49:23
Subject: RE: POD/8391454092 - Homocentre

Dear Jessie

This order is of July, Fareye is not having data more that > 3 months.

Regards

Reddy Prasad

From: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Sent: Monday, November 16, 2020 12:48 PM
To: Fauzan Ahmad . Musalman <[email-masked]<mailto:[email-masked]>>; Reddy Prasad <[email-masked]<mailto:[email-masked]>>
Cc: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; olm kuwait <[email-masked]<mailto:[email-masked]>>; Wasim Qureshi <[email-masked]<mailto:[email-masked]>>; Midhun Madhu <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; ecom cskuwait <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; asjad hussain <[email-masked]<mailto:[email-masked]>>
Subject: RE: POD/8391454092 - Homocentre
Importance: High

@Reddy Prasad<mailto:[email-masked]>

Still no reply here.

Thank you and Kind Regards,

Jessie Caparas

Email: [email-masked]<mailto:[email-masked]>

T: +97145172087

From: Fauzan Ahmad . Musalman <[email-masked]<mailto:[email-masked]>>
Sent: Monday, November 16, 2020 12:30 PM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Reddy Prasad <[email-masked]<mailto:[email-masked]>>
Cc: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; olm kuwait <[email-masked]<mailto:[email-masked]>>; Wasim Qureshi <[email-masked]<mailto:[email-masked]>>; Midhun Madhu <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; ecom cskuwait <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; asjad hussain <[email-masked]<mailto:[email-masked]>>
Subject: Re: POD/8391454092 - Homocentre
Importance: High

External email sender, please take precaution.

Hi Jessie,

Kindly assist us to close the below case.

Regards,

Fauzan

________________________________

From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>
Cc: "Reddy Prasad" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, "wasim qureshi" <[email-masked]<mailto:[email-masked]>>, "midhun madhu" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "ecom cskuwait" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "asjad hussain" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 11 November, 2020 01:03:06
Subject: Re: POD/8391454092 - Homocentre

Hi Jessie,

Please assist in closing the below on priority. No response still.

Thank you for your help!

Regards,

Apoorv

________________________________

From: "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>
To: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Reddy Prasad" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "olm kuwait" <[email-masked]<mailto:[email-masked]>>, "Wasim Qureshi" <[email-masked]<mailto:[email-masked]>>, "midhun madhu" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "ecom cskuwait" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Asjad Hussain" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, November 9, 2020 1:24:56 PM
Subject: RE: POD/8391454092 - Homocentre

@Reddy Prasad<mailto:[email-masked]>

Need POD for the below on urgent basis.

Thank you and Kind Regards,

Jessie Caparas

Email: [email-masked]<mailto:[email-masked]>

T: +97145172087

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Monday, November 9, 2020 12:18 AM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; olm kuwait <[email-masked]<mailto:[email-masked]>>; Wasim Qureshi <[email-masked]<mailto:[email-masked]>>; Midhun Madhu <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; ecom cskuwait <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Asjad Hussain <[email-masked]<mailto:[email-masked]>>
Subject: Re: POD/8391454092 - Homocentre

External email sender, please take precaution.

Hi Jessie,

Please advise if any update on the below case.

Thank you for your help!

Regards,

Apoorv

________________________________

From: "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>
To: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "olm kuwait" <[email-masked]<mailto:[email-masked]>>
Cc: "Wasim Qureshi" <[email-masked]<mailto:[email-masked]>>, "midhun madhu" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "ecom cskuwait" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Asjad Hussain" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, October 30, 2020 2:48:32 PM
Subject: RE: POD/8391454092 - Homocentre

@olm kuwait<mailto:[email-masked]>

Please provide the POD

Thank you and Kind Regards,

Jessie Caparas

Email: [email-masked]<mailto:[email-masked]>

T: +97145172087

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Friday, October 30, 2020 10:38 AM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Wasim Qureshi <[email-masked]<mailto:[email-masked]>>; Midhun Madhu <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; ecom cskuwait <[email-masked]<mailto:[email-masked]>>; olm kuwait <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Asjad Hussain <[email-masked]<mailto:[email-masked]>>
Subject: Re: POD/8391454092 - Homocentre

External email sender, please take precaution.

Hi Team,

Please assist in closing the below case.

Thank you for your help!

Regards,

Apoorv

________________________________

From: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
To: "Wasim Qureshi" <[email-masked]<mailto:[email-masked]>>, "midhun madhu" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "ecom cskuwait" <[email-masked]<mailto:[email-masked]>>, "olm kuwait" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Asjad Hussain" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 25 October, 2020 08:58:24
Subject: Re: POD/8391454092 - Homocentre

Hi Team,

Kindly share with us the POD of the below order.

Order ID: 8391454092

Tracking ID: FP07101000670

Regards,

Fauzan

________________________________

From: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
To: "wasim qureshi" <[email-masked]<mailto:[email-masked]>>, "midhun madhu" <[email-masked]<mailto:[email-masked]>>, "ecom cskuwait" <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "asjad hussain" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, October 9, 2020 8:10:43 PM
Subject: Re: POD/8391454092 - Homocentre

Hi Team,

With reference to the order number 8391454092, the customer is claiming that he has not receive the order. However, from our side the order is marked as delivered under tracking id FP07101000670.

Can you please provide us the POD for the below order.

Thanks & Regards,
Seeta Kunwar

________________________________

From: "asjad hussain" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, September 26, 2020 5:22:10 PM
Subject: POD/8391454092

Hi Team,

Problem Statement:(POD)

Order Date : Jul 8, 2020

Order ID: 8391454092

Tracking ID: FP07101000670

Assistance Required: Need Urgent POD

Issue Description: As per tracking, the order is delivered but the customer is claiming that he has not received the order.

kindly check and provide us the POD.

Regards,

Asjad.

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7Colm.kuwait%40landmarkgroup.com%7C9352ea01c1424515d41508d88de7c2af%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637415373832520828%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=Uj7Ida5%2F0uXPvK7I0j1VOkFrlRoL8dQ6TM%2F5RR9QTdU%3D&reserved=0>

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com