Subject: RE: Proof of Delivery // 8394433230 // 1463679
From: Mohammad Shababe Quamar <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>, Reddy Prasad <[email-masked]>
Cc: olm kuwait <[email-masked]>, seeta.seeta <[email-masked]>, Midhun Madhu <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Nitesh Singh <[email-masked]>
Date: Sun, 22 Nov 2020 14:33:08 +0000

Hi Azmath @Reddy Prasad<mailto:[email-masked]>

Please help us to close this case.

Thanks,
Shababe Quamar

From: Apoorv Joshi <[email-masked]>
Sent: Saturday, November 21, 2020 8:08 PM
To: Escalations Dxbteam <[email-masked]>
Cc: olm kuwait <[email-masked]>; Reddy Prasad <[email-masked]>; seeta.seeta <[email-masked]>; Midhun Madhu <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Nitesh Singh <[email-masked]>
Subject: Re: Proof of Delivery // 8394433230 // 1463679

External email sender, please take precaution.
Hi Team,

Please assist in closing the below case. As per customer they did not receive this order, order was placed on July 28, 2020. Not receiving response regarding POD from LMG either.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
To: "olm kuwait" <[email-masked]<mailto:[email-masked]>>, "midhun madhu" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Nitesh Singh" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 21 October, 2020 18:35:59
Subject: Re: Proof of Delivery // 8394433230 // 1463679

Hi Team,

Requesting you to kindly provide us the POD for order number 8394433230 as the customer is claiming that he didn't received the order.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Nitesh Singh" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, October 21, 2020 5:54:34 PM
Subject: Proof of Delivery // 8394433230 // 1463679

Hi Team,

Problem Statement:  Proof of delivery

Order Date : Jul 28, 2020

Order ID: 8394433230
Tracking ID: FP07301000169
Assistance Required: Need proof of delivery

Issue Description: As per the status, it shows order is delivered, however customer is complaining that they haven't received the order. We have emailed the courier team to provide us the proof of delivery, however we haven't received any response.

Kindly look into this and do the needful.

Regards,
Nitesh

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