Subject: RE: 2000371359 // Refund Not Processed
From: Mohd Imran <[email-masked]>
To: EGYWH ADMIN <[email-masked]>, Ahmed Yousry Ibrahim Hussien <[email-masked]>, Yasser Elsayed <[email-masked]>
Cc: seeta.seeta <[email-masked]>, M Ataullah <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Sun, 22 Nov 2020 14:00:59 +0000

Hi @EGYWH ADMIN<mailto:[email-masked]> @Ahmed Yousry Ibrahim Hussien<mailto:[email-masked]>,

Please provide update in this.

Regards,
Mohd. Imran
Customer Support WEB TEAM.
Landmark Tower, Dubai
+971-45172116

From: Apoorv Joshi <[email-masked]>
Sent: Saturday, November 21, 2020 9:42 AM
To: Mohd Imran <[email-masked]>
Cc: EGYWH ADMIN <[email-masked]>; Ahmed Yousry Ibrahim Hussien <[email-masked]>; seeta.seeta <[email-masked]>; M Ataullah <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: 2000371359 // Refund Not Processed

External email sender, please take precaution.
Hi Imran,

Please assist in closing the below, still no ction taken.

Thank youf or your help!

Regards,
Apoorv

________________________________
From: "Mohd Imran" <[email-masked]<mailto:[email-masked]>>
To: "egywh admin" <[email-masked]<mailto:[email-masked]>>, "Ahmed Yousry" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "M Ataullah" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 15 November, 2020 15:13:06
Subject: RE: 2000371359 // Refund Not Processed

Hi @EGYWH ADMIN<mailto:[email-masked]> @Ahmed Yousry Ibrahim Hussien<mailto:[email-masked]>,

Please help to process below refund.

Order ID: 2000371359
Return Tracking ID: 43821806733
Assistance Required: Need urgent process the RMA 1000118619

Issue Description: Customer raised a return request for 2 item and as per customer she/he handed over all 2 items to the courier team.

As per tracking ID it has been received from our end, so kindly process the RMA,

Regards,
Mohd. Imran
Customer Support WEB TEAM.
Landmark Tower, Dubai
+971-45172116

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, November 15, 2020 4:52 AM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; M Ataullah <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Subject: Re: 2000371359 // Refund Not Processed

External email sender, please take precaution.
Hi Team,

Please assist in closing the below case. No response under Child ticket: #1657719 since last 8 days.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "M Ataullah" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, November 15, 2020 6:07:20 AM
Subject: 2000371359 // Refund Not Processed

Hi Team,

Problem Statement: Refund Not Processed

Order Date : Oct 28, 2020

Order ID: 2000371359
Return Tracking ID: 43821806733
Assistance Required: Need urgent process the RMA 1000118619

Issue Description: Customer raised a return request for 2 item and as per customer she/he handed over all 2 items to the courier team.

As per tracking ID it has been received from our end, so kindly process the RMA,

Regards,
Ataullah

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com