Subject: Re: Refund Followup! // 8209067072 // 1706836
From: Nitesh Singh <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sun, 22 Nov 2020 01:28:12 -0700 (MST)

Hi Team, 

Any update on this case? 

Thanks, 
Nitesh 

From: "Nitesh Singh" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Thursday, 19 November, 2020 15:00:35 
Subject: Refund Followup! // 8209067072 // 1706836 

Hi Team, 

Problem Statement: Late refund 

Order Date: Oct 19, 2020 
Order ID: 8209067072 
RMA: 1000087132 
Tracking ID: RP1020200001448 

Assistance Required: Need urgent Refund 

Issue Description: The customer reported that he returned the item but in the hybris the the return status is showing cancelled. 
​ 
As per the tracking we can see that the item has been returned to our warehouse on Oct-23-2020 08:03 AM. However, the refund still not processed. 

Please check and advice as customer waiting for refund. 

Thank you for your help 

Regards, 
Nitesh