Subject: RE: Refund Not Processed // 6238575677
From: Akshay Berry <[email-masked]>
To: bm olmmadinah <[email-masked]>, seeta.seeta <[email-masked]>, Jessie Caparas <[email-masked]>, Malik Ismail <[email-masked]>, Mohammad Ayaz <[email-masked]>, ArishLaila <[email-masked]>, Ksaconloc Returns <[email-masked]>
Cc: M Ataullah <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Sun, 22 Nov 2020 08:16:37 +0000

@Mohammad Ayaz<mailto:[email-masked]> @ArishLaila<mailto:[email-masked]> @Ksaconloc Returns<mailto:[email-masked]> Please process the RMA as customer is following up for the refund.

RMA 1000139871

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: bm olmmadinah <[email-masked]>
Sent: Friday, November 20, 2020 7:44 PM
To: Akshay Berry <[email-masked]>; seeta.seeta <[email-masked]>; Jessie Caparas <[email-masked]>; Malik Ismail <[email-masked]>
Cc: M Ataullah <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: RE: Refund Not Processed // 6238575677

Hi Dear,

Yes It's Dispatched yesterday.

Thanks,
Muhammad Hassan Siddique
Bm.OLM Madinah, KSA
[?]Mob: +966571728385-+966544605244
Mail:[email-masked]<mailto:[email-masked]>

<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Flandmarkgroup.com%2F&data=04%7C01%7CAkshay.Berry1%40landmarkgroup.com%7C8a2d9c671e954ec897cc08d88d6b0f62%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637414838241806833%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=BDVe0fczTEy2ifPWFJv21wUcm8PSiz2j0EgaVhPo44c%3D&reserved=0>
PO Box 23679, Jeddah 21436, KSA
Western Province, KSA

From: Akshay Berry <[email-masked]<mailto:[email-masked]>>
Sent: Friday, November 20, 2020 1:25 PM
To: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>; bm olmmadinah <[email-masked]<mailto:[email-masked]>>
Cc: M Ataullah <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: RE: Refund Not Processed // 6238575677

Hi @bm olmmadinah<mailto:[email-masked]>,

Please confirm if the items are handed over to the conloc under AWB# RP1107200002529.

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Sent: Friday, November 20, 2020 2:19 PM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>
Cc: M Ataullah <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Refund Not Processed // 6238575677

External email sender, please take precaution.
Hi Team,

Problem Statement: Refund Not Processed

Order Date : 06-Jan-2020

Order ID: 6238575677
Return Tracking ID: RP1107200002529
Assistance Required: Need urgent process the RMA 1000139871

Issue Description: Customer raised a return request for 1 item and as per customer she/he handed over the item to the courier team.
As per tracking ID it has been received from our end, so kindly process the RMA,

Please note that the child ticket option on freshdesk.

Thanks & Regards,
Seeta Kunwar
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