Subject: Knet On Validation - 1465558
From: Apoorv Joshi <[email-masked]>
To: Mohammad Shababe Quamar <[email-masked]>
Cc: Mustafa Chakki <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Abhishek Bargaonkar <[email-masked]>, Rashid Gafoor Kaskar <[email-masked]>, anju john <[email-masked]>, Harish Thakor <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sat, 21 Nov 2020 22:03:54 -0700 (MST)

Hi Shababe, 

Please assist in closing the below case. As per KW Finance Tracker, bank statement needs to be shared for the following transactions which has already been shared since Oct 15, 2020: 
Transaction ID: 025211003178, 025220003277 
Amount To Refund: KWD 25.400, KWD 25.400 

Thank you for looking into this. 

Regards, 
Apoorv 

From: "Seeta Seeta" <[email-masked]> 
To: "Mustafa Chakki" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Abhishek Bargaonkar" <[email-masked]>, "Rashid Gafoor Kaskar" <[email-masked]>, "anju john" <[email-masked]>, "Harish Thakor" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Thursday, 15 October, 2020 11:48:52 
Subject: Re: Knet On Validation 

Hi Mustafa, 

Kindly assist us in the below case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Abhishek Bargaonkar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, October 13, 2020 7:44:09 PM 
Subject: Re: Knet On Validation 

Hi Team, 

Customer has made two order Sep 08, 2020. However, payment failed but the amount has been debited twice to customer account. As per the hybris there no order details for the Sep 08, 2020. 

Transaction id shared by the customer has been attached for deduction of amount 

Customer Name: Obinna eze 
Customer contact number : 94121679 
Customer Email id: [email-masked] 

Kindly check and advise for the further process. 

Regards, 
Abhishek Borgaonkar 

From: "Seeta Seeta" <[email-masked]> 
To: "Rashid Gafoor Kaskar" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Abhishek Bargaonkar" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Harish Thakor" <[email-masked]>, "anju john" <[email-masked]> 
Sent: Tuesday, 15 September, 2020 12:51:01 
Subject: Re: Knet On Validation 

Hi Rashid, 

Can you please assist us in the below case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Abhishek Bargaonkar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Monday, 14 September, 2020 10:41:18 
Subject: Knet On Validation 

Hi Team, 

Customer has made two order Sep 08, 2020. However, payment failed but the amount has been debited twice to customer account. As per the hybris there no order details for the Sep 08, 2020. 

Transaction id shared by the customer has been attached for deduction of amount 

Customer Name: Obinna eze 
Customer contact number : 94121679 
Customer Email id: [email-masked] 

Kindly check and advise for the further process. 

Regards, 
Abhishek Borgaonkar