Subject: RE: Refund Not initiated yet case id - 1578517 Order Number: 6207788842
From: "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]>
To: seeta.seeta <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Fauzan Musalman <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>
Date: Sat, 21 Nov 2020 22:35:55 +0000

HI Seeta,

Will get it refunded

From: Seeta Seeta <[email-masked]>
Sent: Saturday, November 21, 2020 3:13 AM
To: Escalations Dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Fauzan Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Manish Kumar <[email-masked]>
Subject: Re: Refund Not initiated yet case id - 1578517 Order Number: 6207788842

External email sender, please take precaution.
Hi Team,

Kindly assist us on the below refund.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 7 November, 2020 15:01:27
Subject: Refund Not initiated yet  case id - 1578517 Order Number: 6207788842

Hi Team,

We are not getting any response on the child ticket# 1600376 which was created on 10/19/2020.

Please note that it's been more than 2 months since the item has been reached to the warehouse however still the refund has not been processed yet.

Problem statement: Refund Not initiated yet

case id - 1578517
Order Number: 6207788842
Order Created: 7/11/2020
Tracking id - 46067859084

Return request created: 7/20/2020
RMA - 23961176

Assistance Required: Process the refund on priority

Kindly note that as per tracking the item has been returned to the warehouse on 8/11/2020 still the refund for the same has not been initiated.

Regards,
Manish

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