Subject: Re: Refund Not initiated yet Case id - 1624746 Order Number: 623548190
From: Seeta Seeta <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Fauzan Musalman <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>
Date: Sat, 21 Nov 2020 13:29:36 -0700 (MST)

Hi Team, 

Please assist in the below case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Manish Kumar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Musalman" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Sunday, 22 November, 2020 01:57:40 
Subject: Refund Not initiated yet Case id - 1624746 Order Number: 623548190 

Hi Team, 

Please note that we are not getting any response on the child ticket 1705888 created on 17/11/2020. 

Problem statement: Refund Not initiated yet 

Case id - 1624746 
Order Number: 6235481903 
Order Created: 10/24/2020 
Tracking id - RP1108200001125 

Return request created: 11/8/2020 

Assistance Required: Process the refund on priority 

Kindly note that as per tracking the item has been returned to the warehouse on 11/10/2020 still the refund for the same has not been initiated. 

Regards, 
Manish