Subject: Fwd: Order need to be cancelled(9612768960)
From: Seeta Seeta <[email-masked]>
To: jessie caparas <[email-masked]>
Cc: Abhishek Bargaonkar <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sat, 21 Nov 2020 12:22:53 -0700 (MST)

Hi Jessie, 

Kindly assist in below case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Abhishek Bargaonkar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, 22 November, 2020 00:50:34 
Subject: Order need to be cancelled(9612768960) 

Hi Team, 

With reference to order number: 9612768960 and AWB - 34162760112138 

We ahve checked with the courier team and as per them they did not received this order and as per the warehosue team they have handed over the shipment to the courier team on Nov 09, 2020. 

Customer do not want this order and chasing us for the refund. We would request you to please assist in providing the resolution to the customer as case is pending since Nov 08, 2020 

Thank you for your help! 

Regards, 
Abhishek