Subject: RE: Store Complaint(Qatar)
From: Omkar BhaskarMethavade <[email-masked]>
To: Maxray Doha <[email-masked]>, Mohd Imran <[email-masked]>, Mohammad Shababe Quamar <[email-masked]>
Cc: Abhishek Bargaonkar <[email-masked]>, Apoorv Joshi <[email-masked]>, seeta.seeta <[email-masked]>, Escalations Dxbteam <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Balaji Thulasiram <[email-masked]>
Date: Sat, 21 Nov 2020 12:25:09 +0000

Hi Ram,

Please check below incident in your store and take necessary action.

@Mohd Imran<mailto:[email-masked]>/@Mohammad<mailto:[email-masked]> this ticket can be closed.

Thank you.
Omkar

From: Mohd Imran <[email-masked]>
Sent: Saturday, November 21, 2020 2:42 AM
To: Omkar BhaskarMethavade <[email-masked]>
Cc: Abhishek Bargaonkar <[email-masked]>; Apoorv Joshi <[email-masked]>; seeta.seeta <[email-masked]>; Escalations Dxbteam <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>
Subject: RE: Store Complaint(Qatar)

Hi @Omkar BhaskarMethavade<mailto:[email-masked]>,

Please help us to get this resolved.

Regards,
Mohd. Imran
Customer Support WEB TEAM.
Landmark Tower, Dubai
+971-45172116

From: Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, November 21, 2020 3:40 AM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Abhishek Bargaonkar <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: Store Complaint(Qatar)

External email sender, please take precaution.
Hi Team,

Kindly assist in below case.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Abhishek Bargaonkar" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 14 November, 2020 03:43:11
Subject: Re: Store Complaing

Hi Team,

Any update on this?
With reference to ticket number: 1661436. Customer faced an incident at Max store in Al Rayyan in Qatar at Nov 07, 2020 between 11:00 AM to 11:30 AM.

As per the customer she went to the Max store to purchase some times which cost them 75 Riyal on which customer gave 500 Riyal to the Cash counter for billing. But the Cashier told customer there is NO change in their hand , so that they can't give the items to them.

Customer felt embarrassed in front of her friend and felt insulted. Kindly arrange the callback for the customer.

Customer name: Praveed KK
Customer contact number: 33024316
Customer email id: [email-masked]<mailto:[email-masked]>

Kindly look into this and advise for the further process.

Regards,
Abhishek Borgaonkar

________________________________
From: "Abhishek Bargaonkar" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 10 November, 2020 23:11:54
Subject: Re: Store Complaing

Hi Team,

Kindly ignore previous mail?

With reference to ticket number: 1661436. Customer faced an incident at Max store in Al Rayyan in Qatar at Nov 07, 2020 between 11:00 AM to 11:30 AM.

As per the customer she went to the Max store to purchase some times which cost them 75 Riyal on which customer gave 500 Riyal to the Cash counter for billing. But the Cashier told customer there is NO change in their hand , so that they can't give the items to them.

Customer felt embarrassed in front of her friend and felt insulted. Kindly arrange the callback for the customer.

Customer name: Praveed KK
Customer contact number: 33024316
Customer email id: [email-masked]<mailto:[email-masked]>

Kindly look into this and advise for the further process.

Regards,
Abhishek Borgaonkar

________________________________
From: "Abhishek Bargaonkar" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 10 November, 2020 23:09:29
Subject: Store Complaing

Hi Team,

With reference to ticket number: 1661436. Customer faced an incident at Max store in Al Rayyan in Qatar at Nov 07, 2020 between 11:00 AM to 11:30 AM.

As per the customer she went to the Max store to purchase some times which cost them 75 Riyal on which customer gave 500 Riyal to the Cash counter for billing. But the Cashier told customer there is NO change in their hand , so that they can't give the items to them.

Customer felt embarrassed in front of her friend and felt insulted.

Kindly look into this and advise for the further process.

Regards,
Abhishek Borgaonkar

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