Subject: RE: ON_VALIDATION_CANCELLED // 8397883241 // 1410222
From: Mohammad Shababe Quamar <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Mustafa Chakki <[email-masked]>, "Rashid Gafoor Kaskar" <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Nitesh Singh <[email-masked]>, Escalations Dxbteam <[email-masked]>, Harish Thakor <[email-masked]>, Anju John <[email-masked]>
Date: Sat, 21 Nov 2020 11:46:57 +0000

Looping in @Mustafa Chakki<mailto:[email-masked]> @Rashid Gafoor  Kaskar<mailto:[email-masked]> Please have a look into this.

Thanks,
Shababe Quamar

From: Apoorv Joshi <[email-masked]>
Sent: Friday, November 20, 2020 5:47 PM
To: Mohammad Shababe Quamar <[email-masked]>
Cc: Mustafa Chakki <[email-masked]>; seeta.seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Nitesh Singh <[email-masked]>; Escalations Dxbteam <[email-masked]>; Rashid Gafoor Kaskar <[email-masked]>; Harish Thakor <[email-masked]>; Anju John <[email-masked]>
Subject: Re: ON_VALIDATION_CANCELLED // 8397883241 // 1410222

External email sender, please take precaution.
Hi Shababe,

Please assist in closing the following Hybris Ticket: 03648010, no update on the same since october.

Bank Statement attached for the same.

Thank you for your help.

Regards,
Apoorv

________________________________
From: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
To: "Mustafa Chakki" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Nitesh Singh" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Rashid Gafoor Kaskar" <[email-masked]<mailto:[email-masked]>>, "Harish Thakor" <[email-masked]<mailto:[email-masked]>>, "anju john" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 21 October, 2020 17:58:36
Subject: Re: ON_VALIDATION_CANCELLED // 8397883241 // 1410222

Hi Mustafa,

Can you please assist us in the below case.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Nitesh Singh" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, October 21, 2020 5:15:46 PM
Subject: Re: ON_VALIDATION_CANCELLED // 8397883241 // 1410222

Hi Team,

Any update on this case?

Thanks,
Nitesh
________________________________
From: "Nitesh Singh" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 10 October, 2020 11:57:08
Subject: ON_VALIDATION_CANCELLED // 8397883241 // 1410222

Hi Team,

With reference to order numbers: 8397883241 order was On_Validation_Cancelled and the customer is complaining that they didn't received a refund.

Order date: Aug 17, 2020
Payment mode: KNET
Ticket ID: 03648010 (Created)

Customer provided proof of bank statement showing deduction, as attached above.

Kindly look into this issue and do the needful.

Thanks,
Nitesh

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