Subject: Re: Order Status Not Updated / 7411919955
From: Dominic Arackal <[email-masked]>
To: Mohammad Shababe Quamar <[email-masked]>, seeta.seeta <[email-masked]>, Escalations Dxbteam <[email-masked]>, Nirmal Sah <[email-masked]>, Epiphany D'Souza <[email-masked]>, Sibusiso Quvane <[email-masked]>, Abhimanyu Goyal <[email-masked]>
Cc: Fauzan Musalman <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Rehan Khan <[email-masked]>
Date: Sat, 21 Nov 2020 11:05:13 +0000

+ Nirmal

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________________________________
From: Mohammad Shababe Quamar <[email-masked]>
Sent: Saturday, November 21, 2020 11:25:09 AM
To: seeta.seeta <[email-masked]>; Escalations Dxbteam <[email-masked]>; Dominic Arackal <[email-masked]>
Cc: Fauzan Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Rehan Khan <[email-masked]>
Subject: RE: Order Status Not Updated / 7411919955

Looping in @Dominic Arackal<mailto:[email-masked]>

Please help us to close this case.

Below mention order has been collected by customer, but status still not update in store, so please inform to store team to update as a pickup completed, so customer can refund the item.

Store Code : Max60001

Thanks,

Shababe Quamar

From: Seeta Seeta <[email-masked]>
Sent: Saturday, November 21, 2020 11:19 AM
To: Escalations Dxbteam <[email-masked]>
Cc: Fauzan Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Rehan Khan <[email-masked]>
Subject: Re: Order Status Not Updated / 7411919955

External email sender, please take precaution.

Hi Team,

Kindly update the order status as customer already collected his order.

Thanks & Regards,
Seeta Kunwar

________________________________

From: "Rehan Khan" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 11 November, 2020 00:53:08
Subject: Order Status Not Updated / 7411919955

Hi Team,

The customer has placed his order on Nov 4, 2020 and customer claim that he already collected his order but status has not updated.

So we request you please do the needful and help us to close this case as soon as possible.

Order number - 7411919955

Ticket number - 1670650

We are looking forward to your reply.

Regards

Rehan

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